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person:"Herstatt, Cornelius"
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Herstatt, Cornelius
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International journal of services technology and management
1
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
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ECONIS (ZBW)
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Virtuelle Kundeneinbindung in den frühen Innovationsphasen
Herstatt, Cornelius
- In:
Kundenorientierte Unternehmensführung : …
,
(pp. 223-243)
.
2009
Persistent link: https://www.econbiz.de/10003786566
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Users as sources for radical service innoavtions : opportunities from collaboration with service lead users
Skiba, Florian
;
Herstatt, Cornelius
- In:
International journal of services technology and management
12
(
2009
)
3
,
pp. 317-337
Persistent link: https://www.econbiz.de/10003859708
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