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~subject:"lean"
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Continual process improvement for itil service operations : a lean perspective
Obwegeser, Nikolaus
;
Nielsen, Daniel T.
;
Spandet, Nicklas M.
- In:
Information systems management
36
(
2019
)
2
,
pp. 141-167
Persistent link: https://www.econbiz.de/10012199433
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