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~subject:"USA"
~language:"eng"
~person:"Ellinger, Alexander E."
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Ellinger, Alexander E.
Cahill, David L.
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Elmadağ Baş, Ayşe Banu
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Journal of business logistics : JBL
1
Journal of marketing theory and practice
1
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ECONIS (ZBW)
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The empowerment of frontline service staff in 3PL companies
Ellinger, Alexander E.
;
Keller, Scott B.
;
Elmadağ …
- In:
Journal of business logistics : JBL
31
(
2010
)
1
,
pp. 79-98
Persistent link: https://www.econbiz.de/10003985929
Saved in:
2
Antecedents and consequences of frontline service employee commitment to service quality
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
; …
- In:
Journal of marketing theory and practice
16
(
2008
)
2
,
pp. 95-110
Persistent link: https://www.econbiz.de/10003735477
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