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~subject:"Schätzung"
~subject:"Relationship marketing"
~person:"Ananda S"
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Schätzung
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Ananda S
Heinemann, Friedrich
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Journal of financial services marketing
1
Total quality management & business excellence
1
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ECONIS (ZBW)
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A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector
Ananda S
;
Kumar, Raghavendra Prasanna
;
Dharmendra Singh
- In:
Journal of financial services marketing
28
(
2023
)
3
,
pp. 570-584
Persistent link: https://www.econbiz.de/10014336240
Saved in:
2
Service quality dimensions and customer satisfaction : empirical evidence from retail banking sector in Oman
Ananda S
;
Devesh, Sonal
- In:
Total quality management & business excellence
30
(
2019
)
16
,
pp. 1616-1629
Persistent link: https://www.econbiz.de/10012199907
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