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~isPartOf:"Achieving competitive advantage through quality management"
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Quality management
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Qualitätsmanagement
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5
Service quality
5
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4
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Factor analysis
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19
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Gil-Marques, María
2
Moreno-Luzon, María D.
2
Navarro García, Antonio
2
Río Rama, María de la Cruz del
2
Álvarez-García, José
2
Albarracín Guillem, José Miguel
1
Arezes, Pedro
1
Ballina, Francisco Javier de la
1
Barrera-Barrera, Ramón
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Blanco-González, Alicia
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Calvo-Mora, Arturo
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Carmona-Márquez, Francisco J.
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Casadesús, Martí
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Casas Novas, Jorge
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Caso, Laura
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Castillo-Peces, Carlos del
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Castillo-Peces, Julian del
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Coelho, Luís
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Cruz-Suárez, Ana
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Diéz de Castro, Emilio P.
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Domingues, Pedro
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Díez-Martín, Francisco
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Estelles-Miguel, Sofía
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Ferreiro-Seoane, Francisco J.
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González-Vázquez, Encarnación
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Guerreiro Gomes, Patrícia
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Iglesias, Víctor
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Leal-Rodríguez, Antonio L.
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Llach, Josep
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Lopes, Rui Pedro
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Marimón, Frederic
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Mendes, Joana
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Mendes, Júlio
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Mercado-Idoeta, Carmelo
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Moreno Más, María Amalia
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Palmer Gato, Marta Elena
1
Periañez-Cristóbal, Rafael
1
Peris-Ortiz, Marta
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Petnji Yaya, Luc Honore
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Pinto de Sá, Ana Cristina
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Achieving competitive advantage through quality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
353
Total quality management & business excellence
250
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
Six Sigma in der Finanzbranche
30
International journal of business information systems : IJBIS
29
International journal of hospitality management
29
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ECONIS (ZBW)
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1
The contribution of TQM to organizational ambidexterity : the state of the art and promising research streams
Moreno-Luzon, María D.
;
Gil-Marques, María
- In:
Achieving competitive advantage through quality management
,
(pp. 293-305)
.
2015
Persistent link: https://www.econbiz.de/10011300797
Saved in:
2
The influence of institutional environment on quality management in hotels
Sánchez-Fernández, María Dolores
;
Vargas-Sánchez, …
- In:
Achieving competitive advantage through quality management
,
(pp. 279-291)
.
2015
Persistent link: https://www.econbiz.de/10011300798
Saved in:
3
The relationship between the online consumer's profile and the type of service encounter in the online travel agencies
Barrera-Barrera, Ramón
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 265-277)
.
2015
Persistent link: https://www.econbiz.de/10011300801
Saved in:
4
Tensions raised by TQM demands upon work design in technologically controlled environments : the case of a call centre
Sá, Patrícia Moura
;
Pinto de Sá, Ana Cristina
- In:
Achieving competitive advantage through quality management
,
(pp. 253-264)
.
2015
Persistent link: https://www.econbiz.de/10011300804
Saved in:
5
Experience in adapting E-S-QUAL to different sectors or settings
Petnji Yaya, Luc Honore
;
Marimón, Frederic
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 233-251)
.
2015
Persistent link: https://www.econbiz.de/10011300807
Saved in:
6
How communication and control processes improve quality
Saraiva, Margarida
;
Casas Novas, Jorge
;
Guerreiro …
- In:
Achieving competitive advantage through quality management
,
(pp. 219-231)
.
2015
Persistent link: https://www.econbiz.de/10011300809
Saved in:
7
Quality in the Spanish university system : challenges and opportunities
Vaquero-García, Alberto
;
Ferreiro-Seoane, Francisco J.
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 205-217)
.
2015
Persistent link: https://www.econbiz.de/10011300813
Saved in:
8
Integration of information in higher education institutions for quality evaluation
Lopes, Rui Pedro
;
Àlvarez-García, José
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 191-203)
.
2015
Persistent link: https://www.econbiz.de/10011300817
Saved in:
9
Integrated management systems : a model for maturity assessment
Domingues, Pedro
;
Sampaio, Paulo
;
Arezes, Pedro
- In:
Achieving competitive advantage through quality management
,
(pp. 171-189)
.
2015
Persistent link: https://www.econbiz.de/10011300821
Saved in:
10
The EFQM model as an instrument to legitimise organisations
Blanco-González, Alicia
;
Cruz-Suárez, Ana
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 155-169)
.
2015
Persistent link: https://www.econbiz.de/10011300824
Saved in:
11
The ISO 9001 standard in the Spanish construction industry
Prado-Román, Camilo
;
Castillo-Peces, Carlos del
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 143-154)
.
2015
Persistent link: https://www.econbiz.de/10011300827
Saved in:
12
A new paradigm in the planning and management of quality hotel services : health tourism
Estelles-Miguel, Sofía
;
Moreno Más, María Amalia
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 133-142)
.
2015
Persistent link: https://www.econbiz.de/10011300843
Saved in:
13
Tourism for all and performance : an analysis of accessibility management in hotels
Calvo-Mora, Arturo
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 111-132)
.
2015
Persistent link: https://www.econbiz.de/10011300846
Saved in:
14
Quality certifications as hotel selction criteria
Caso, Laura
;
Iglesias, Víctor
;
Ballina, Francisco …
- In:
Achieving competitive advantage through quality management
,
(pp. 95-110)
.
2015
Persistent link: https://www.econbiz.de/10011300852
Saved in:
15
"Q for tourism quality" in the Spanish tourism tourist accommodation sector : implementation and results
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 75-93)
.
2015
Persistent link: https://www.econbiz.de/10011300858
Saved in:
16
Excellence and organizational institutionalization : a conceptual model
Carmona-Márquez, Francisco J.
;
Diéz de Castro, Emilio P.
- In:
Achieving competitive advantage through quality management
,
(pp. 49-73)
.
2015
Persistent link: https://www.econbiz.de/10011300863
Saved in:
17
Excellence in tourism destinations
Mendes, Júlio
;
Coelho, Luís
;
Mendes, Joana
- In:
Achieving competitive advantage through quality management
,
(pp. 33-48)
.
2015
Persistent link: https://www.econbiz.de/10011300868
Saved in:
18
TQM and innovation : controversial issues surrounding the impact of formalization over radical innovation
Gil-Marques, María
;
Moreno-Luzon, María D.
- In:
Achieving competitive advantage through quality management
,
(pp. 17-31)
.
2015
Persistent link: https://www.econbiz.de/10011300872
Saved in:
19
Benefits of implementing a quality management system in Spanish thalassotherapy centres
Peris-Ortiz, Marta
;
Río Rama, María de la Cruz del
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 1-16)
.
2015
Persistent link: https://www.econbiz.de/10011300877
Saved in:
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