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subject:"Beziehungsmarketing"
~person:"Edvardsson, Bo"
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Beziehungsmarketing
Service innovation
13
Dienstleistungsinnovation
11
Dienstleistung
8
Innovation
8
Services
8
New service development
7
Dienstleistungssektor
6
New product development
6
Produktentwicklung
6
Service industry
6
Innovation management
4
Innovationsmanagement
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Service-Dominant Logic
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Service-dominant logic
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Betriebliche Wertschöpfung
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Business services
3
Relationship marketing
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Unternehmensdienstleistung
3
Value creation
3
Customer integration
2
Dienstleistungsqualität
2
Failure
2
Kundenintegration
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Multiple case study
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NSD methods
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Project team
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Resource integration
2
Service characteristics
2
Service quality
2
Service typology
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Survey
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Air passenger transport
1
Arbeitsgruppe
1
Brand management
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Brands
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Business process management
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Edvardsson, Bo
Baglieri, Enzo
2
Colurcio, Maria
2
Imgrund, Florian
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Kristensson, Per
2
Pervan, Simon J.
2
Trischler, Jakob
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Witell, Lars
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Alam, Ian
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Alter, Steven
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Banh, Leonardo
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Boon Liat Cheng
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Carbonell, Pilar
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Caridà, Angela
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Cham Tat Huei
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Chasanidou, Dimitra
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De Smet, Dieter
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Dent, Michael M.
1
Dollmann, Thorsten
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Fjuk, Annita
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Foschiani, Stefan
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Gustafsson, Anders
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Halinen, Aino
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Han, Shenghao
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Heang, Lee Teck
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Helle, Pekka
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Handbook of service science ; [Vol. 1]
1
Innovating in practice : perspectives and experiences
1
Journal of service management
1
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ECONIS (ZBW)
3
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Conceptualizing resource integration to advance service innovation
Colurcio, Maria
;
Caridà, Angela
;
Edvardsson, Bo
- In:
Innovating in practice : perspectives and experiences
,
(pp. 237-259)
.
2017
Persistent link: https://www.econbiz.de/10011569973
Saved in:
2
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
3
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
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