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type_genre:"Article in journal"
~subject:"Customer satisfaction"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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Guest-to-guest interaction on board cruise ships : exploring social dynamics and the role of sitzational factors
Papathanassis, Alexis
- In:
Tourism management : research, policies, practice
33
(
2012
)
5
,
pp. 1148-1158
Persistent link: https://www.econbiz.de/10009540787
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Customer satisfaction barometers and economic development : an explorative ordinal regression analysis
Grigoroudis, E.
;
Nikolopoulou, G.
;
Zopounidis, Constantin
- In:
Total quality management & business excellence : an …
19
(
2008
)
5/6
,
pp. 441-460
Persistent link: https://www.econbiz.de/10003740718
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