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~subject:"Customer satisfaction"
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Search: subject_exact:"Nutzfahrzeugbau"
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Customer satisfaction
Commercial vehicle industry
48
Nutzfahrzeugindustrie
48
Deutschland
12
Germany
12
MAN-Nutzfahrzeuge AG
5
Austria
4
Business process management
4
Nutzfahrzeug
4
Organisatorischer Wandel
4
Organizational change
4
Prozessmanagement
4
Schweden
4
Sweden
4
Österreich
4
Commercial vehicle
3
Innovation
3
Lieferantenmanagement
3
Manufacturing system
3
New product development
3
Produktentwicklung
3
Produktionssystem
3
Quality management
3
Qualitätsmanagement
3
Supplier relationship management
3
Theorie
3
Theory
3
Turkey
3
Türkei
3
Automobilzulieferindustrie
2
Automotive supplier industry
2
Balanced Scorecard
2
Balanced scorecard
2
Betriebliches Gesundheitsmanagement
2
Complexity management
2
Controlling
2
Customer integration
2
Customer service
2
Führungskräfteentwicklung
2
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Edvardsson, Bo
1
Gustafsson, Anders
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Pirner, Peter
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Reich, Sandra
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Roos, Lars-Uno
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From customer retention to a holistic stakeholder management system : living a vision
1
International journal of quality and service sciences
1
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ECONIS (ZBW)
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Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
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2
How to obtain the Voice of the Customer : experiences with the introduction of an integrated customer retention system in the MAN Commercial Vehicles Group
Reich, Sandra
;
Pirner, Peter
- In:
From customer retention to a holistic stakeholder …
,
(pp. 99-115)
.
2008
Persistent link: https://www.econbiz.de/10003641805
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