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person:"Chan, Andrew"
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China
2
Customer satisfaction
2
Dienstleistungsqualität
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Package tour
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Pauschaltourismus
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Chan, Andrew
Mundt, Jörn W.
9
Song, Haiyan
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Huang, George Q.
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3
Clerides, Sofronis
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
2
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The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Chan, Andrew
;
Hsu, Cathy H. C.
;
Baum, Tom
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 18-33
Persistent link: https://www.econbiz.de/10011312616
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2
Tour guide performance and tourist satisfaction: a study of the package tours in Shanghai
Huang, Songshan Sam
;
Hsu, Cathy H. C.
;
Chan, Andrew
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 3-33
Persistent link: https://www.econbiz.de/10003968130
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