//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of organizational change management"
~subject:"Arbeitsverhalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Post-purchase marketing"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
Customer service
11
Kundenservice
11
Consumer behaviour
7
Konsumentenverhalten
7
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Service quality
6
Beziehungsmarketing
5
Relationship marketing
5
Arbeitszufriedenheit
2
Beschwerdemanagement
2
Complaint management
2
Dienstleistungssektor
2
Job satisfaction
2
Service industry
2
Work behaviour
2
Accent
1
Arbeitsleistung
1
Commitment to service quality
1
Control systems
1
Customer emotions
1
Customer feedback
1
Customer integration
1
Customer orientation
1
Customer service management
1
Dienstleistung
1
Dienstleistungsmarketing
1
Emotion
1
Empirical method
1
Empirische Methode
1
Employee attitudes
1
Employee monitoring
1
Experiment
1
Front-line employee involvement
1
Gewalt
1
Großbritannien
1
Innovation
1
Innovation management
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Alencar Rodrigues, Luiza Cristina
1
Coelho, Filipe
1
Elmadag, A. Banu
1
Kurtuldu, Ece
1
Okan, Mehmet
1
Sousa, Carlos M. P.
1
Published in...
All
European journal of marketing : EJM
Journal of organizational change management
International journal of hospitality management
15
The journal of services marketing
7
Journal of business research : JBR
6
Journal of retailing and consumer services
6
Journal of service management
5
Journal of service research : JSR
5
International journal of contemporary hospitality management
4
Journal of service research
3
Journal of service theory and practice : JSTP
3
Tourism management : research, policies, practice
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing
2
Personnel psychology : a journal of applied research
2
The Cornell hospitality quarterly
2
Academy of Management journal : AMJ
1
Baltic journal of management : BJM
1
British journal of management : BJM
1
Cogent business & management
1
ESMT working paper
1
Global business and organizational excellence : GBOE
1
Group & organization management : an international journal
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems management
1
International journal of bank marketing
1
International journal of quality and service sciences
1
International journal of selection and assessment
1
Journal of Asia Pacific business
1
Journal of Asian business and economic studies : JABES
1
Journal of business and psychology
1
Journal of business ethics : JOBE
1
Journal of hospitality marketing & management
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of management
1
Journal of management : JOM
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Improving self-regulated learning competencies of service employees : roles of regulatory appraisals and supportive resources
Elmadag, A. Banu
;
Okan, Mehmet
;
Kurtuldu, Ece
- In:
Journal of organizational change management
36
(
2023
)
2
,
pp. 290-304
Persistent link: https://www.econbiz.de/10014280548
Saved in:
2
Control mechanisms and goal orientations : evidence from frontline service employees
Alencar Rodrigues, Luiza Cristina
;
Coelho, Filipe
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 350-371
Persistent link: https://www.econbiz.de/10011309600
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->