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~subject:"Service quality"
~isPartOf:"International journal of services and operations management : IJSOM"
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Service quality
Commuting
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Customer satisfaction
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Delhi Metro
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Dienstleistungsqualität
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Kundenzufriedenheit
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Local public transport
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Pendelverkehr
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Preismanagement
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Pricing strategy
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Public transport
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commuter satisfaction
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e-ticketing
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mobile ticketing
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public transportation
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ridership behaviour
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smart card
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ticketing services
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Öffentlicher Nahverkehr
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Öffentlicher Verkehr
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Purohit, Harsh
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Srivastava, Govind Nath
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International journal of services and operations management : IJSOM
Discussion paper / International Transport Forum
9
Research in transportation economics
9
International journal of quality and service sciences
5
International Transport Forum Discussion Papers
4
Journal of transport economics and policy
3
The TQM journal : the international review of organizational improvement
3
Competition and ownership in land passenger transport : selected papers from the 9th International Conference (Thredbo 9)
2
International journal of quality & reliability management
2
Journal of retailing and consumer services
2
Transport reviews : a transnational transdisciplinary journal
2
Anforderungsgerechte Produkt- und Dienstleistungsentwicklung im Rahmen des Wuppertaler Generic-Management-Konzeptes
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Arbeitsmaterialien zur Raumordnung und Raumplanung
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Berichte zum Generic-Management
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Business analyst : a refereed journal of Shri Ram College of Commerce
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Die Zukunft des öffentlichen Personennahverkehrs : Privatisierung, Wettbewerb, öffentliche Verkehrs- und Umweltinteressen
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Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
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Economia e politica industriale
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Economies et sociétés ; 37,11
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Eurasian business review
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European Transport \ Trasporti Europei
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Europäische Hochschulschriften / 5
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ITF Round Tables
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Interfaces : the INFORMS journal on the practice of operations research
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International Journal of Management and Sustainability
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International journal of agile systems and management : IJASM
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International journal of applied management science
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International journal of business innovation and research : IJBIR
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International journal of comparative management
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International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
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International journal of logistics systems and management
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International journal of production economics
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International journal of quality innovation
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Internationales Verkehrswesen
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Involving customers in new service development
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Journal of open innovation : technology, market, and complexity
1
Journal of public policy & marketing
1
Journal of travel and tourism marketing
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Kurs / Institut für Städtebau Berlin der Deutschen Akademie für Städtebau und Landesplanung
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MV Wissenschaft
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Measuring effectiveness of ticketing services of public transportation
Srivastava, Govind Nath
;
Purohit, Harsh
- In:
International journal of services and operations …
40
(
2021
)
1
,
pp. 23-46
Persistent link: https://www.econbiz.de/10012693127
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