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~subject:"Service quality"
~person:"Bakti, I Gede Mahatma Yuda"
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Service quality
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Bakti, I Gede Mahatma Yuda
Nelson, John D.
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International journal of quality & reliability management
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Factors influencing the behavioral intention of public transport passengers
Widianti, Tri
;
Sik, Sumaedi
;
Bakti, I Gede Mahatma Yuda
; …
- In:
International journal of quality & reliability management
32
(
2015
)
7
,
pp. 666-692
Persistent link: https://www.econbiz.de/10011442166
Saved in:
2
P-TRANSQUAL : a service quality model of public land transport services
Bakti, I Gede Mahatma Yuda
;
Sik, Sumaedi
- In:
International journal of quality & reliability management
32
(
2015
)
6
,
pp. 534-558
Persistent link: https://www.econbiz.de/10011381730
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