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subject:"United States"
~isPartOf:"International journal of quality and service sciences"
~subject:"Higher education"
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Search: subject_exact:"QFD (Quality function deployment)"
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United States
Higher education
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
12
Schweden
10
Sweden
10
Product quality
9
Produktqualität
9
Consumer behaviour
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Organisatorischer Wandel
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Quality
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Lean Management
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Lean management
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Performance-Messung
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Quality improvement
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Unternehmenskultur
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Lean production
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8
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Andor, György
1
Barouch, Gilles
1
Bergman, Bo
1
Edvardsson, Bo
1
Enquist, Bo
1
Gustafsson, Anders
1
Johnson, Mikael
1
Kleinhans, Stéphane
1
Lycke, Liselott
1
Mauléon, Christina
1
Roos, Lars-Uno
1
Rönnbäck, Åsa
1
Sharabi, Moshe
1
Sunder, M. Vijaya
1
Tano, Ingrid
1
Tóth, Zsuzsanna Eszter
1
Árva, Gábor
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International journal of quality and service sciences
Quality management journal : QMJ
26
International journal of productivity and quality management : IJPQM
22
International journal of quality & reliability management
21
The TQM journal : the international review of organizational improvement
18
International journal of production research
16
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Health care management review : HCM review
13
International journal of six sigma and competitive advantage : IJSSCA
11
Global business and organizational excellence : a review of research & best practices
10
The international journal of productivity and performance management : IJPPM
10
Working paper / National Bureau of Economic Research, Inc.
10
International journal of production economics
8
Journal of operations management
7
Benchmarking : an international journal ; BIJ
6
Lean Six Sigma in service : applications and case studies
6
European journal of operational research : EJOR
5
Excellence Frameworks - Baldrige Ser.
5
Total quality management & business excellence
5
Academy of Management journal : AMJ
4
Health care financing review
4
ILR review : the journal of work and policy
4
International journal of logistics systems and management
4
Management international review : mir ; journal of international business
4
Operations management research : OMR ; advancing practice through theory
4
The IUP journal of operations management : IJOM
4
A Productivity Press book
3
European journal of industrial engineering : EJIE
3
Health economics
3
Industrial and corporate change
3
International journal of business excellence
3
International journal of collaborative enterprise : IJCEnt
3
International journal of contemporary hospitality management
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of services and operations management
3
International journal of services and standards
3
Journal of economics & management strategy : JEMS
3
Managing service quality : MSQ ; an international journal
3
SAM advanced management journal : amj
3
Socio-economic planning sciences : the international journal of public sector decision-making
3
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ECONIS (ZBW)
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1
Building quality culture in higher education
Lycke, Liselott
;
Tano, Ingrid
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 331-346
Persistent link: https://www.econbiz.de/10011772122
Saved in:
2
Peer review of teaching at the Budapest University of Technology and Economics Faculty of Economic and Social Sciences
Tóth, Zsuzsanna Eszter
;
Andor, György
;
Árva, Gábor
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 402-424
Persistent link: https://www.econbiz.de/10011772145
Saved in:
3
Lean Six Sigma in higher education institutions
Sunder, M. Vijaya
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10011587074
Saved in:
4
Learning from criticisms of quality management
Barouch, Gilles
;
Kleinhans, Stéphane
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 201-216
Persistent link: https://www.econbiz.de/10011400693
Saved in:
5
The paradigm shift to Business Excellence 2.0
Enquist, Bo
;
Johnson, Mikael
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 321-333
Persistent link: https://www.econbiz.de/10011400707
Saved in:
6
Managing and improving service quality in higher education
Sharabi, Moshe
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 309-320
Persistent link: https://www.econbiz.de/10010127402
Saved in:
7
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
8
Exploring the epistemological origins of Shewhart's and Deming's theory of quality : influences from C. I. Lewis' conceptualistic pragmatism
Mauléon, Christina
;
Bergman, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
2
,
pp. 160-171
Persistent link: https://www.econbiz.de/10003915365
Saved in:
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