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~subject:"Prozessmanagement"
~subject:"Theorie"
~isPartOf:"International journal of services and operations management"
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Prozessmanagement
Theorie
Quality management
88
Qualitätsmanagement
88
Dienstleistungsqualität
30
Service quality
30
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
16
service quality
16
Industrie
11
Lean Production
11
Lean production
11
Manufacturing industries
11
TQM
10
Performance measurement
9
Performance-Messung
9
Lieferkette
8
Six Sigma
8
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total quality management
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Lean management
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Bharathi, S. Karthik
1
Chauhan, Gaurav
1
Dave, Darshana Kishorbhai
1
Devadasan, S. R.
1
Fernando, Yudi
1
Gopi, N.
1
Hassan, Mazharul
1
Hossain, Sheik Muktadir
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Huiskonen, Janne
1
Islam, Syed Anwarul
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Karppinen, Henri
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1
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1
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1
Salam, Mohammad Asif
1
Seppänen, Kaisa
1
Surya Dharamdass
1
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International journal of services and operations management
International journal of production research
152
International journal of productivity and quality management : IJPQM
72
International journal of quality & reliability management
57
International journal of production economics
45
Europäische Hochschulschriften / 5
42
European journal of operational research : EJOR
36
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
35
The TQM journal : the international review of organizational improvement
34
International journal of six sigma and competitive advantage : IJSSCA
31
Gabler Edition Wissenschaft
28
Business process management journal
25
Total quality management & business excellence
21
International journal of process management and benchmarking : IJPMB
17
Quality management journal : QMJ
17
Journal of industrial engineering and management : JIEM
16
SpringerLink / Bücher
16
European journal of industrial engineering : EJIE
15
Product reliability, maintainability, and supportability handbook
13
Six Sigma in der Finanzbranche
12
Journal of industrial engineering international
11
International journal of business excellence
10
Journal of operations management
10
Total quality management als Erfolgsstrategie
10
Benchmarking : an international journal ; BIJ
9
IEEE transactions on engineering management : EM
9
Journal of business economics : JBE
9
Journal of the Operational Research Society
9
Praxisreihe Qualitätswissen
9
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Berichte aus der Betriebswirtschaft
8
Berichte zum Generic-Management
8
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
The international journal of productivity and performance management : IJPPM
8
International journal of services and operations management : IJSOM
7
Management science : journal of the Institute for Operations Research and the Management Sciences
7
Pocket-Power
7
Qualitätsmanagement
7
Springer eBook Collection / Business and Economics
7
World class applications of Six Sigma : [real world examples of success]
7
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ECONIS (ZBW)
7
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1
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
2
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
3
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
4
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
5
Origin, principles and applications of Lean Six Sigma concept : extractions from literature arena
Dave, Darshana Kishorbhai
;
Murugesh, R.
;
Devadasan, S. R.
- In:
International journal of services and operations management
22
(
2015
)
2
,
pp. 123-142
Persistent link: https://www.econbiz.de/10011522561
Saved in:
6
Improving workplace by using 5'S tool : a typical application of sorting method
Islam, Syed Anwarul
;
Hossain, Sheik Muktadir
;
Hassan, …
- In:
International journal of services and operations management
22
(
2015
)
3
,
pp. 323-335
Persistent link: https://www.econbiz.de/10011522620
Saved in:
7
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
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