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Ansatzpunkte zur Steigerung der Leistungsqualität am Point of Sales - Ergebnisse einer empirischen Studie zur Wahrnehmung der Leistungsqualität in SB-Warenhäusern
Rudolph, Thomas
;
Schmickler, Marc
- In:
Handelsforschung
14
(
2000
),
pp. 141-161
Persistent link: https://www.econbiz.de/10001472994
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