//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Managing service quality : MSQ ; an international journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Restaurant"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Gastronomie
5
Restaurant industry
5
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
2
Customer satisfaction
2
Kundenzufriedenheit
2
Relationship marketing
2
Beschwerdemanagement
1
Complaint management
1
Consumer behaviour
1
Dauer
1
Duration
1
Hygiene
1
Konsumentenverhalten
1
Kundenbindungsprogramm
1
Loyalty program
1
Quality management
1
Qualitätsmanagement
1
Schweden
1
Sweden
1
USA
1
United States
1
more ...
less ...
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Edvardsson, Bo
2
Barber, Nelson
1
Chung, Namho
1
Hensley, Rhonda L.
1
Höykinpuro, Ritva
1
Park, Seung-bae
1
Scarecelli, Joseph M.
1
Sulek, Joanne S.
1
Tronvoll, Bård
1
Walter, Ute
1
Woo, Sang-cheol
1
Öström, Åsa
1
more ...
less ...
Published in...
All
Managing service quality : MSQ ; an international journal
International journal of hospitality management
482
International journal of contemporary hospitality management
159
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
90
Journal of hospitality marketing & management
79
Tourism management : research, policies, practice
43
Journal of travel and tourism marketing
32
Journal of retailing and consumer services
31
NBER working paper series
28
Tourism economics : the business and finance of tourism and recreation
27
Journal of hospitality and tourism insights
25
The Cornell hospitality quarterly
25
Working paper / National Bureau of Economic Research, Inc.
25
The service industries journal
24
Tourism management perspectives : TMP
24
Journal of business research : JBR
21
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
21
NBER Working Paper
19
Cornell hospitality quarterly : CQ
16
Food and wine events in Europe : a stakeholder approach
15
Journal of revenue and pricing management
15
Journal of food products marketing
13
Service business
13
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
13
Asia Pacific journal of marketing and logistics
12
Food policy : economics planning and politics of food and agriculture
12
Tourism and hospitality research : the surrey quarterly review
12
Tourism and hospitality research : THR
11
Applied economics
10
International journal of revenue management : IJRM
10
Journal of economic behavior & organization : JEBO
10
The journal of services marketing
10
Applied economics letters
9
Journal of vacation marketing : an international journal
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Services marketing quarterly
9
SpringerLink / Bücher
9
Cogent business & management
8
Discussion paper series / IZA
8
Global business and finance review
8
Journal of international food & agribusiness marketing
8
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Do reward programs build loyalty to restaurants? : the moderating effect of long-term orientation on the timing and types of rewards
Park, Seung-bae
;
Chung, Namho
;
Woo, Sang-cheol
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
3
,
pp. 225-244
Persistent link: https://www.econbiz.de/10009759414
Saved in:
2
Complex service recovery processes : how to avoid triple deviation
Edvardsson, Bo
;
Tronvoll, Bård
;
Höykinpuro, Ritva
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 331-349
Persistent link: https://www.econbiz.de/10009266595
Saved in:
3
Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale
Barber, Nelson
;
Scarecelli, Joseph M.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
1
,
pp. 70-88
Persistent link: https://www.econbiz.de/10003940609
Saved in:
4
Drivers of customers' service experiences : a study in the restaurant industry
Walter, Ute
;
Edvardsson, Bo
;
Öström, Åsa
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 236-258
Persistent link: https://www.econbiz.de/10003980791
Saved in:
5
Updating service operations
Sulek, Joanne S.
;
Hensley, Rhonda L.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
5
,
pp. 475-489
Persistent link: https://www.econbiz.de/10008662225
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->