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~subject:"Dienstleistungsmanagement"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~isPartOf:"Journal of business research : JBR"
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Dienstleistungsmanagement
Gastronomie
111
Restaurant industry
111
Consumer behaviour
57
Konsumentenverhalten
57
Dienstleistungsqualität
26
Service quality
26
Customer satisfaction
21
Kundenzufriedenheit
21
Beziehungsmarketing
16
Relationship marketing
16
USA
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United States
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restaurant
12
Tourism employees
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Tourismusberufe
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Brand image
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Markenimage
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Emotion
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Food
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Lebensmittel
7
Brand management
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Firm performance
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Markenführung
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Tipping behaviour
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Trinkgeld
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Unternehmenserfolg
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restaurants
6
Innovation
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Internet marketing
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Online-Marketing
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Social Web
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Social web
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Viral marketing
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Virales Marketing
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Arbeitsverhalten
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Arbeitszufriedenheit
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Clinton, Suzanne
1
Jones, Robert Paul
1
Khan, Mahmood A.
1
Lambert, Abbie
1
Mattila, Anna S.
1
Noone, Breffni M.
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of business research : JBR
Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie
4
Journal of hospitality marketing & management
3
Journal of service research : JSR
3
The journal of services marketing
3
GastroManagement
2
International journal of hospitality management
2
BWL Tourismus 8-2011
1
Cornell hospitality quarterly : CQ
1
De Gruyter eBook-Paket Wirtschaftswissenschaften
1
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
1
Hospitality Management
1
International journal of contemporary hospitality management
1
International journal of human resources development and management : IJHRDM
1
Inventi impact: service sector
1
Journal of Tourism, Heritage & Services Marketing : JTHSM
1
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
1
Marketing intelligence & planning
1
Schriftenreihe Dienstleistungsmanagement: Tourismus, Sport, Kultur
1
Service science
1
Simon Business School working paper
1
The Sage handbook of hospitality management
1
The journal of consumer marketing
1
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
1
Working papers / Center for Operations & Supply Chain Management
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ECONIS (ZBW)
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Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie
;
Jones, Robert Paul
;
Clinton, Suzanne
- In:
Journal of business research : JBR
135
(
2021
),
pp. 214-225
Persistent link: https://www.econbiz.de/10012647809
Saved in:
2
Technological disruptions in restaurant services : impact of innovations and delivery services
Khan, Mahmood A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 715-732
Persistent link: https://www.econbiz.de/10012230357
Saved in:
3
Consumer goals and the service encounter : evaluating goal importance and the moderating effect of goal progress on satisfaction formation
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 247-268
Persistent link: https://www.econbiz.de/10003978775
Saved in:
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