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person:"Ruyter, Ko de"
~person:"Söderlund, Magnus"
~subject:"Employee happiness"
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Employee display of burnout in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 168-176
Persistent link: https://www.econbiz.de/10011729830
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