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Service-Dominant Logic
10
Service-dominant logic
10
Public services
8
Öffentliche Dienstleistung
8
Customer integration
7
Kundenintegration
7
Betriebliche Wertschöpfung
5
Dienstleistungsqualität
5
Service quality
5
Value creation
5
Dienstleistungsmanagement
3
Dienstleistungsmarketing
3
Service management
3
Services marketing
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co-creation
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public service-dominant logic
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value co-creation
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Beziehungsmarketing
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Co-production
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Dienstleistung
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Marketing theory
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Marketingtheorie
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Relationship marketing
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Services
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co-production
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public service systems
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service-dominant logic
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Daunt, Kate L.
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Hardyman, Wendy
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Kitchener, Martin
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Osborne, Stephen P.
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Radnor, Zoe
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Alford, John
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Chew, Celine
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Eriksson, Erik Masao
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Hines, Anthony
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Osborne, StephenP.
1
Rossi, Paula
1
Scott, Donald Robert
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Stokosch, Kirsty
1
Trischler, Jakob
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Public management review
Journal of business research : JBR
35
Marketing theory
33
Industrial marketing management : the international journal for industrial and high-tech firms
31
Journal of the Academy of Marketing Science
19
Journal of service management
18
Journal of marketing management : MM
15
The service industries journal
15
The journal of services marketing
14
International journal of physical distribution & logistics management : IJPD & LM
11
Journal of service research : JSR
11
European journal of marketing : EJM
9
Service business
9
Tourism management : research, policies, practice
9
AMS review : official publication of the Academy of Marketing Science
8
International journal of contemporary hospitality management
8
Journal of business market management : JBM
8
Review of marketing research
8
The TQM journal : the international review of organizational improvement
8
Die Betriebswirtschaft : DBW
7
Journal of macromarketing
7
SpringerLink / Bücher
7
The journal of business & industrial marketing
7
International journal of hospitality management
6
Journal of business-to-business marketing
6
Journal of service research
6
Journal of service theory and practice
6
Journal of service theory and practice : JSTP
6
Services marketing quarterly
6
Australasian marketing journal
5
European Sport management quarterly : ESMQ
5
European management journal
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Journal of marketing management : JMM ; journal of the Academy of Marketing
5
Journal of nonprofit & public sector marketing
5
Journal of strategic marketing
5
Managing service quality : MSQ ; an international journal
5
Innovating in practice : perspectives and experiences
4
International journal of production economics
4
International journal of quality and service sciences
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ECONIS (ZBW)
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1
Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Rossi, Paula
;
Tuurnas, Sanna
- In:
Public management review
23
(
2021
)
2
,
pp. 254-275
Persistent link: https://www.econbiz.de/10012390679
Saved in:
2
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao
- In:
Public management review
21
(
2019
)
2
,
pp. 291-314
Persistent link: https://www.econbiz.de/10012178734
Saved in:
3
What matters to me! : user conceptions of value in specialist cancer care
Hardyman, Wendy
;
Kitchener, Martin
;
Daunt, Kate L.
- In:
Public management review
21
(
2019
)
11
,
pp. 1687-1706
Persistent link: https://www.econbiz.de/10012178889
Saved in:
4
From public service-dominant logic to public service logic : are public service organizations capable of co-production and value co-creation? : editorial essay
Osborne, Stephen P.
- In:
Public management review
20
(
2018
)
2
,
pp. 225-231
Persistent link: https://www.econbiz.de/10011859557
Saved in:
5
Co-production and the co-creation of value in public services : a suitable case for treatment?
Osborne, StephenP.
;
Radnor, Zoe
;
Stokosch, Kirsty
- In:
Public management review
18
(
2016
)
5
,
pp. 639-653
Persistent link: https://www.econbiz.de/10011483662
Saved in:
6
Co-production, interdependence and publicness : extending public service-dominant logic
Alford, John
- In:
Public management review
18
(
2016
)
5
,
pp. 673-691
Persistent link: https://www.econbiz.de/10011484851
Saved in:
7
Designing public services : the usefulness of three service design methods for identifying user experiences
Trischler, Jakob
;
Scott, Donald Robert
- In:
Public management review
18
(
2016
)
5
,
pp. 718-739
Persistent link: https://www.econbiz.de/10011485866
Saved in:
8
Value co-creation through patient engagement in health care : a micro-level approach and research agenda
Hardyman, Wendy
;
Daunt, Kate L.
;
Kitchener, Martin
- In:
Public management review
17
(
2015
)
1
,
pp. 90-107
Persistent link: https://www.econbiz.de/10010504073
Saved in:
9
Lean : a failed theory for public services?
Radnor, Zoe
;
Osborne, Stephen P.
- In:
Public management review
15
(
2013
)
2
,
pp. 265-287
Persistent link: https://www.econbiz.de/10009727926
Saved in:
10
The relevance and efficacy of marketing in public and non-profit service management
Wright, Gillian H.
;
Chew, Celine
;
Hines, Anthony
- In:
Public management review
14
(
2012
)
4
,
pp. 433-450
Persistent link: https://www.econbiz.de/10009565907
Saved in:
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