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person:"Arndt, Aaron D."
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Sales behaviour
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Customer satisfaction
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Arndt, Aaron D.
Duflo, Esther
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Chandrasekhar, Arun G.
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Journal of business research : JBR
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Journal of marketing theory and practice
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ECONIS (ZBW)
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Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.
;
Khoshghadam, Leila
;
Evans, Kenneth R.
- In:
Journal of business research : JBR
111
(
2020
),
pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
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2
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
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