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~type_genre:"Aufsatz in Zeitschrift"
~isPartOf:"International journal of services, economics and management"
~source:"econis"
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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SERVQUAL
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Selbstbedienung
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Self-service
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service quality
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Brazil
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SERVPERF
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competitiveness
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customer revisit intention
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customer satisfaction
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gender differences
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luxury hotels
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Barros, Marta Duarte de
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Freitas, André Luís Policani
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Li, Shimiao
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International journal of services, economics and management
The journal of services marketing
15
Journal of retailing and consumer services
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The service industries journal
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Journal of business research : JBR
12
International journal of hospitality management
10
Services marketing quarterly
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Journal of hospitality marketing & management
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Journal of service management
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Journal of service research : JSR
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Managing service quality : MSQ ; an international journal
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International journal of contemporary hospitality management
5
Journal of travel and tourism marketing
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Service business
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The international review of retail, distribution and consumer research
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International journal of services and operations management
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of retailing
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Psychology & marketing
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Betriebs-Berater : BB
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Economie et statistique
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HMD : Praxis der Wirtschaftsinformatik
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History of retailing and consumption
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Journal of air transport management
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Journal of decision systems
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Technological forecasting & social change : an international journal
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Cogent business & management
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European journal of marketing : EJM
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European retail research
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Food marketing
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Harvard-Business-Manager : das Wissen der Besten
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Information systems and e-business management : ISeB
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International journal of business information systems : IJBIS
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International journal of quality and service sciences
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International journal of retail & distribution management
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International journal of retail and distribution management
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The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysi...
Li, Shimiao
- In:
International journal of services, economics and management
11
(
2020
)
1
,
pp. 48-70
Persistent link: https://www.econbiz.de/10012256814
Saved in:
2
Service quality and gender differences in Brazilian self-service restaurants
Freitas, André Luís Policani
;
Barros, Marta Duarte de
- In:
International journal of services, economics and management
7
(
2015/2016
)
2/4
,
pp. 198-221
Persistent link: https://www.econbiz.de/10011688162
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