Service quality and gender differences in Brazilian self-service restaurants
André Luís Policani Freitas and Marta Duarte de Barros
| Year of publication: |
2016
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|---|---|
| Authors: | Freitas, André Luís Policani ; Barros, Marta Duarte de |
| Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 7.2015/2016, 2/4, p. 198-221
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| Subject: | quality in restaurants | service quality | self-service restaurants | servicescapes | gender differences | service quality management | reastaurant service quality | service staff | SERVQUAL | SERVPERF | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Selbstbedienung | Self-service | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Geschlecht | Gender | Brasilien | Brazil |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011688162