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person:"Fleming, David E."
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Fleming, David E.
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Services marketing quarterly
2
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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The role of the manager in shaping customer contact employee perceptions of the firm's relationship with technology : a conceptual model
Fleming, David E.
;
Artis, Andrew B.
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 126-138
Persistent link: https://www.econbiz.de/10009745740
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2
The role of the manager in shaping customer contact employee perceptions of the firm's relationship with technology : a conceptual model
Fleming, David E.
;
Artis, Andrew B.
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 330-342
Persistent link: https://www.econbiz.de/10009671252
Saved in:
3
Measuring corporate affinity for technology : a scale for customers and employees
Fleming, David E.
;
Artis, Andrew B.
- In:
The journal of personal selling & sales management : JPSSM
30
(
2010
)
2
,
pp. 167-179
Persistent link: https://www.econbiz.de/10003981283
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