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subject:"Service quality"
~subject:"Personality psychology"
~isPartOf:"Tourism management : research, policies, practice"
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Service quality
Personality psychology
Emotion
91
Consumer behaviour
39
Konsumentenverhalten
39
Tourism
32
Tourismus
32
Holiday behaviour
27
Urlaubsverhalten
27
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22
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Customer satisfaction
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Tourism management : research, policies, practice
International journal of hospitality management
63
Journal of retailing and consumer services
34
Journal of business research : JBR
32
International journal of contemporary hospitality management
22
Journal of business ethics : JOBE
14
Journal of consumer research : JCR ; an interdisciplinary bimonthly
14
Journal of hospitality marketing & management
14
The journal of services marketing
14
Psychology & marketing
13
European journal of marketing : EJM
12
Journal of business and psychology
11
Journal of vocational behavior
11
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
11
Journal of travel and tourism marketing
10
Pakistan journal of commerce and social sciences
10
The service industries journal
10
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
9
Journal of managerial psychology
9
Journal of service research : JSR
9
Tourism management perspectives : TMP
9
Human relations
8
Journal of business venturing
8
Journal of economic psychology : research in economic psychology and behavioral economics
8
Journal of service management
8
Marketing letters : a journal of research in marketing
8
Cogent business & management
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of service research
7
Journal of service theory and practice : JSTP
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Service business
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Academy of Management journal : AMJ
6
Entrepreneurship theory and practice : ET&P
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Human performance
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International journal of human resource management
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International journal of quality and service sciences
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Journal of career development
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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1
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
2
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
3
Harnessing romance : the effect of exposure to romance-themed attractions on tourists’ impulsive buying
Luo, Xiaoyan
;
Wan, Lisa C.
;
Liu, Xing
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013556748
Saved in:
4
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry : a mixed-methods study
Xiong, Wei
;
Chen, Shiyun
;
Okumus, Bendegul
;
Fan, Fang
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013326547
Saved in:
5
Progress on novelty in tourism : an integration of personality, attitudinal and emotional theoretical foundations
Blomstervik, Ingvild H.
;
Olsen, Svein O.
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013366063
Saved in:
6
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
7
National identity and cultural festivals in postcolonial destinations
Zhang, Carol Xiaoyue
;
Fong, Lawrence Hoc Nang
;
Li, ShiNa
; …
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 94-104
Persistent link: https://www.econbiz.de/10012004673
Saved in:
8
Effect of disruptive customer behaviors on others' overall service experience : an appraisal theory perspective
Cai, Ruiying
;
Lu, Lu
;
Gursoy, Dogan
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 330-344
Persistent link: https://www.econbiz.de/10011903532
Saved in:
9
Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei
;
Lu, Ying
;
Miao, Li
;
Cai, Liping A.
;
Wang, Chen-ya
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
Saved in:
10
The effect of residents' personality, emotional solidarity, and community commitment on support for tourism development
Sedigheh Moghavvemi
;
Woosnam, Kyle M.
;
Tanuosha Paramanathan
- In:
Tourism management : research, policies, practice
63
(
2017
),
pp. 242-254
Persistent link: https://www.econbiz.de/10011746563
Saved in:
11
Changes in emotions and their interactions with personality in a vacation context
Lin, Yeqiang
;
Kerstetter, Deborah
;
Nawijn, Jeroen
; …
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 416-424
Persistent link: https://www.econbiz.de/10010226988
Saved in:
12
Relationship between HEXACO personality factors and emotional labour of service providers in tourism industry
Sohn, Hae-kyung
;
Lee, Timothy Jeonglyeol
- In:
Tourism management : research, policies, practice
33
(
2012
)
1
,
pp. 116-125
Persistent link: https://www.econbiz.de/10009354594
Saved in:
13
Personality, basic emotions, and satisfaction : primary emotions in the mountaineering experience
Faullant, Rita
;
Matzler, Kurt
;
Mooradian, Todd A.
- In:
Tourism management : research, policies, practice
32
(
2011
)
6
,
pp. 1423-1430
Persistent link: https://www.econbiz.de/10009270540
Saved in:
14
Visitors' experience, mood and satisfaction in a heritage context: evidence from an interpretation center
Rojas, Carmen de
;
Camarero, Carmen
- In:
Tourism management : research, policies, practice
29
(
2008
)
3
,
pp. 525-537
Persistent link: https://www.econbiz.de/10003696198
Saved in:
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