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Dienstleistung
15
Services
15
Dienstleistungssektor
10
Service industry
10
Innovation
8
Dienstleistungsqualität
5
Service quality
5
Betriebliche Wertschöpfung
4
Innovation management
4
Innovationsmanagement
4
Service innovation
4
Value creation
4
Customer integration
3
Customer satisfaction
3
Dienstleistungsinnovation
3
Kundenintegration
3
Kundenzufriedenheit
3
Service
3
Beziehungsmarketing
2
Bundling strategy
2
Business network
2
Information technology
2
Informationstechnik
2
Leistungsbündel
2
Network
2
New product development
2
Produktentwicklung
2
Relationship marketing
2
Service-Dominant Logic
2
Service-dominant logic
2
Servitization
2
Social Web
2
Social web
2
Strategic management
2
Strategisches Management
2
Taiwan
2
Unternehmensnetzwerk
2
3Ts (task e-tangible treatment)
1
AHP approach
1
AHP-Verfahren
1
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Undetermined
18
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18
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18
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18
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English
18
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Lee, Sang M.
3
Geum, Youngjung
2
Lee, Hakyeon
2
Benedettini, Ornella
1
Chen, Liqiang
1
Chiang, Ai-Hsuan
1
Chirumalla, Koteshwar
1
Chou, Szu-Yu
1
Hong, Soon Goo
1
Hsiao, Li-Chun
1
Huang, Hui-Ling
1
Izquero-Yusta, Alicia
1
Jeon, Hongseok
1
Jiménez-Zarco, Ana Isabel
1
José Quero, María
1
Kelleher, Carol
1
Kim, Ki-Hun
1
Kim, Kwang-Jae
1
Kim, Min-Jun
1
Lai, Jung-Yu
1
Le Nguyen Hau
1
Lee, Donhee
1
Lim, Chiehyeon
1
Lindhult, Erik
1
Liu, Shunzhong
1
Luo, Ching-Ching
1
Martínez-Ruiz, María Pilar
1
Min, Hyejong
1
Neely, Andy D.
1
Nguyen Hong Phuoc
1
Oghazi, Pejvak
1
Parida, Vinit
1
Pham Ngoc Thuy
1
Rha, Jin Sung
1
Ribeiro Soriano, Domingo
1
Seol, Hyunju
1
Tai, Yang-Fei
1
Tsai, Chang-Yen
1
Ventura, Rafael
1
Vila, Jose
1
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Service business
SpringerLink / Bücher
127
The service industries journal
63
The journal of services marketing
61
Journal of service management
60
Journal of business research : JBR
59
Schriften zum Produktionsmanagement
57
Journal of service research : JSR
47
Springer eBook Collection
30
International journal of production economics
28
Journal of retailing and consumer services
28
Research
28
Springer eBook Collection / Business and Economics
26
International journal of hospitality management
24
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
24
Services marketing quarterly
24
The journal of business & industrial marketing
24
Gabler Edition Wissenschaft
23
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of services technology and management
21
Journal of service research
21
European journal of marketing : EJM
19
European journal of operational research : EJOR
19
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
19
Working paper / National Bureau of Economic Research, Inc.
18
Forum Dienstleistungsmanagement
17
Schriftenreihe innovatives Dienstleistungsmanagement
17
The science of service systems
17
International journal of quality and service sciences
16
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Handbook of service science ; [Vol. 1]
15
International journal of services and operations management
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Revue d'économie industrielle
15
The handbook of innovation and services : a multi-disciplinary perspective
15
Lehrbuch
14
Discussion paper / Centre for Economic Policy Research
13
Meddelanden från Svenska Handelshögskolan
13
NBER working paper series
13
Schriftenreihe Schwerpunkt Marketing
13
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ECONIS (ZBW)
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1
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
2
Exploring robot service quality priorities for different levels of intimacy with service
Chiang, Ai-Hsuan
;
Chou, Szu-Yu
- In:
Service business
17
(
2023
)
4
,
pp. 913-935
Persistent link: https://www.econbiz.de/10014504669
Saved in:
3
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
4
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
5
Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon
;
Kim, Ki-Hun
;
Kim, Min-Jun
;
Kim, Kwang-Jae
- In:
Service business
13
(
2019
)
1
,
pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
Saved in:
6
Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik
;
Chirumalla, Koteshwar
;
Oghazi, Pejvak
; …
- In:
Service business
12
(
2018
)
3
,
pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
Saved in:
7
Investigating a revised service transition concept
Benedettini, Ornella
;
Neely, Andy D.
- In:
Service business
12
(
2018
)
4
,
pp. 701-730
Persistent link: https://www.econbiz.de/10011919761
Saved in:
8
A network text analysis of published papers in service business, 2007-2017 : research trends in the service sector
Lee, Sang M.
;
Rha, Jin Sung
- In:
Service business
12
(
2018
)
4
,
pp. 809-831
Persistent link: https://www.econbiz.de/10011919770
Saved in:
9
The identification of new service opportunities : a case-based morphological analysis
Lee, Hakyeon
;
Seol, Hyunju
;
Min, Hyejong
;
Geum, Youngjung
- In:
Service business
11
(
2017
)
1
,
pp. 191-206
Persistent link: https://www.econbiz.de/10011722725
Saved in:
10
Value-in-context in crowdfunding ecosystems : how context frames value co-creation
José Quero, María
;
Ventura, Rafael
;
Kelleher, Carol
- In:
Service business
11
(
2017
)
2
,
pp. 405-425
Persistent link: https://www.econbiz.de/10011732388
Saved in:
11
Developing new smart services using integrated morphological analysis : integration of the market-pull and technology-push approach
Geum, Youngjung
;
Jeon, Hongseok
;
Lee, Hakyeon
- In:
Service business
10
(
2016
)
3
,
pp. 531-555
Persistent link: https://www.econbiz.de/10011722355
Saved in:
12
Value network analysis for complex service systems : a case study on Taiwan’s mobile application services
Wang, Juite
;
Lai, Jung-Yu
;
Hsiao, Li-Chun
- In:
Service business
9
(
2015
)
3
,
pp. 381-407
Persistent link: https://www.econbiz.de/10011386392
Saved in:
13
Managing innovation and creativity in organizations: an empirical study of service industries in Taiwan
Wang, Chung-jen
;
Tsai, Chang-Yen
- In:
Service business
8
(
2014
)
2
,
pp. 313-335
Persistent link: https://www.econbiz.de/10010351410
Saved in:
14
Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling
- In:
Service business
8
(
2014
)
2
,
pp. 171-195
Persistent link: https://www.econbiz.de/10010351462
Saved in:
15
An overview of Web 2.0 social capital : a cross-cultural approach
Vila, Jose
;
Ribeiro Soriano, Domingo
- In:
Service business
8
(
2014
)
3
,
pp. 399-404
Persistent link: https://www.econbiz.de/10010413213
Saved in:
16
The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business services
Liu, Shunzhong
- In:
Service business
6
(
2012
)
2
,
pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
Saved in:
17
Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
Service business
5
(
2011
)
4
,
pp. 339-360
Persistent link: https://www.econbiz.de/10009535224
Saved in:
18
An integrative research framework for the online social network service
Lee, Sang M.
;
Chen, Liqiang
- In:
Service business
5
(
2011
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10009535235
Saved in:
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