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subject:"Dienstleistung"
~isPartOf:"Service science, management and engineering : education for the 21st Century"
~isPartOf:"Business horizons"
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Dienstleistung
Dienstleistungsinnovation
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Service innovation
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Service industry
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Innovation management
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Innovationsmanagement
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Bettencourt, Lance A.
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Service science, management and engineering : education for the 21st Century
Business horizons
Journal of business research : JBR
21
The service industries journal
19
Journal of service management
13
The journal of services marketing
10
Journal of service research : JSR
7
SpringerLink / Bücher
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European review of service economics and management
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Research
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The journal of business & industrial marketing
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International journal of production economics
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International journal of services technology and management
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Journal of service research
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
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International journal of innovation management
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Service business
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Springer eBook Collection
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Handbook of service science ; [Vol. 1]
3
International journal of hospitality management
3
Public management review
3
AMS review : official publication of the Academy of Marketing Science
2
DELFIN - Dienstleistungen für Elektromobilität, Förderung von Innovationen und Nutzerorientierung
2
Debating innovation : perspectives and paradoxes of an idealized concept
2
Enlightening tourism : ET ; a pathmaking journal
2
Industry and innovation
2
Informationsmanagement und digitale Transformation
2
International journal of agile systems and management : IJASM
2
International journal of business innovation and research
2
International journal of innovation science
2
International journal of quality and service sciences
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International journal of services and operations management
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Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of service theory and practice
2
Management information systems : mis quarterly
2
Managing service quality : MSQ ; an international journal
2
Markt- und Unternehmensentwicklung / Markets and Organisations
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From goods to great : service innovation in a product-dominant firm
Bettencourt, Lance A.
;
Brown, Stephen Walter
- In:
Business horizons
56
(
2013
)
3
,
pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
Saved in:
2
The secret to true service innovation
Bettencourt, Lance A.
;
Brown, Stephen Walter
;
Sirianni, …
- In:
Business horizons
56
(
2013
)
1
,
pp. 13-22
Persistent link: https://www.econbiz.de/10009706803
Saved in:
3
A designer's view of SSME
Evenson, Shelley
- In:
Service science, management and engineering : education …
,
(pp. 25-30)
.
2008
Persistent link: https://www.econbiz.de/10003827550
Saved in:
4
SSME : how to solve it
Chin, Shiu-kai
;
Wilkinson, Alex
;
Royer, James S.
- In:
Service science, management and engineering : education …
,
(pp. 269-277)
.
2008
Persistent link: https://www.econbiz.de/10003827969
Saved in:
5
Bringing service design to service sciences, management and engineering
Holmlid, Stefan
;
Evenson, Shelley
- In:
Service science, management and engineering : education …
,
(pp. 341-345)
.
2008
Persistent link: https://www.econbiz.de/10003828005
Saved in:
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