Bringing service design to service sciences, management and engineering
Year of publication: |
2008
|
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Authors: | Holmlid, Stefan ; Evenson, Shelley |
Published in: |
Service science, management and engineering : education for the 21st Century. - New York, NY : Springer US, ISBN 0-387-76577-8. - 2008, p. 341-345
|
Subject: | Dienstleistungsinnovation | Service innovation | Dienstleistung | Services | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Theorie | Theory |
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