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~isPartOf:"European journal of marketing : EJM"
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Dienstleistungsberufe
3
Service workers
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Beziehungsmarketing
2
Job satisfaction
2
Personality psychology
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Persönlichkeitspsychologie
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Relationship marketing
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Work behaviour
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Arbeitsleistung
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Bank
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Creativity
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Customer orientation
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Deutschland
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Dismissal
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Emotion
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Employee retention
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Germany
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Personality traits
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Bartikowski, Boris
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Coelho, Filipe
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Harris, Lloyd C.
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He, Hongwei
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Sousa, Carlos M. P.
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Walsh, Gianfranco
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European journal of marketing : EJM
The journal of services marketing
12
Discussion paper series / IZA
7
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
7
Journal of service management
6
International journal of hospitality management
5
Journal of service research : JSR
5
Services and employment : explaining the US-European gap
5
Managing service quality : MSQ ; an international journal
4
NBER working paper series
4
Personnel psychology : a journal of applied research
4
Prospects for the professions in China
4
Psychology & marketing
4
The international journal of human resource management
4
Working paper / National Bureau of Economic Research, Inc.
4
CESifo working papers
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
3
Journal of business research : JBR
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Journal of retailing and consumer services
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Knowledge workers in the information society
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NBER Working Paper
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Service business
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SpringerLink / Bücher
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Work, employment & society : a journal of the British Sociological Association
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AMS-Report
2
Academy of Management journal : AMJ
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Arbeitspapier
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Australasian marketing journal
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CESifo Working Paper Series
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CMR working papers
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Economie et statistique
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Employee relations
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Feminist Economics
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Forschung aus der Hans-Böckler-Stiftung
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IZA Discussion Paper
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International journal of selection and assessment
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Journal of labor economics
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Journal of service research
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Journal of service theory and practice : JSTP
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Journal of strategic marketing
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Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei
;
Wang, Weiyue
;
Zhu, Weichun
;
Harris, Lloyd C.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
Saved in:
2
Employee emotional labour and quitting intentions : moderating effects of gender and age
Walsh, Gianfranco
;
Bartikowski, Boris
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1213-1237
Persistent link: https://www.econbiz.de/10009786593
Saved in:
3
From personal values to creativity : evidence from frontline service employees
Sousa, Carlos M. P.
;
Coelho, Filipe
- In:
European journal of marketing : EJM
45
(
2011
)
7/8
,
pp. 1029-1050
Persistent link: https://www.econbiz.de/10009267056
Saved in:
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