//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Ogbonna, Emmanuel"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service workers"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer service
2
Dienstleistungsberufe
2
Großbritannien
2
Kundenservice
2
Service workers
2
United Kingdom
2
Arbeitsverhalten
1
Beschwerdemanagement
1
Beschäftigungssystem
1
Bibliometrics
1
Bibliometrie
1
Complaint management
1
Customer satisfaction
1
Dienstleistungssektor
1
Einzelhandel
1
Employment system
1
Kundenzufriedenheit
1
Retail trade
1
Service industry
1
Work behaviour
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
Systematic review
1
Übersichtsarbeit
1
Language
All
English
2
Author
All
Ogbonna, Emmanuel
Keller, Wolfgang
8
Lazear, Edward P.
7
Crinò, Rosario
6
Salverda, Wiemer
6
Stanton, Christopher T.
5
Utar, Hâle
5
Althoff, Lukas
4
Bove, Liliana L.
4
Coelho, Filipe
4
Combes, Pierre-Philippe
4
Decreuse, Bruno
4
Dunkel, Wolfgang
4
Eckert, Fabian
4
Ganapati, Sharat
4
Korczynski, Marek
4
Laouénan, Morgane
4
Reichwald, Ralf
4
Schipanski, Agnes
4
Shaw, Kathryn
4
Subramony, Mahesh
4
Söderlund, Magnus
4
Trannoy, Alain
4
Walsh, Conor
4
Basso, Gaetano
3
Frenz, Martin
3
Golubovskaya, Maria
3
Kirby, William C.
3
Mazzolari, Francesca
3
Mirchandani, Kiran
3
Naknoi, Kanda
3
Peri, Giovanni
3
Pervan, Simon J.
3
Schettkat, Ronald
3
Shaw, Kathryn L.
3
Solnet, David
3
Sousa, Carlos M. P.
3
Utar, Hale
3
Winston, Kenneth I.
3
Alford, William P.
2
Autor, David H.
2
more ...
less ...
Published in...
All
British journal of management : BJM
1
Reassessing the employment relationship
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service work and service workers : exploring the dynamics of front-line service encounters
Ogbonna, Emmanuel
- In:
Reassessing the employment relationship
,
(pp. 375-400)
.
2011
Persistent link: https://www.econbiz.de/10008859627
Saved in:
2
Hiding customer complaints : studying the motivations and forms of service employees' complaint concealment behaviours
Harris, Lloyd C.
;
Ogbonna, Emmanuel
- In:
British journal of management : BJM
21
(
2010
)
2
,
pp. 262-279
Persistent link: https://www.econbiz.de/10003980439
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->