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~person:"Weed, Mike"
~person:"Chase, Richard B."
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Weed, Mike
Chase, Richard B.
Bruhn, Manfred
59
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Sage library of tourism, hospitality and leisure
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California management review
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Handbook of service science ; [Vol. 1]
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Harvard-Business-Manager : das Wissen der Besten
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ECONIS (ZBW)
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Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
Saved in:
2
Experience psychology : a proposed new subfield of service management
Chase, Richard B.
;
Dasu, Sriram
- In:
Journal of service management
25
(
2014
)
5
,
pp. 574-577
Persistent link: https://www.econbiz.de/10010426063
Saved in:
3
Sport and leisure management
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010236935
Saved in:
4
Managing sport and leisure operations
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242105
Saved in:
5
The mixed economy of sport and leisure provision
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242107
Saved in:
6
Dimensions of sport and leisure management
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242108
Saved in:
7
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
Saved in:
8
Revisiting "where does the customer fit in a service operation?" : background and future development of contact theory
Chase, Richard B.
-
2010
Persistent link: https://www.econbiz.de/10003968677
Saved in:
9
Wie erlebt der Kunde Ihren Service?
Chase, Richard B.
;
Dasu, Sriram
- In:
Harvard-Business-Manager : das Wissen der Besten
23
(
2001
)
6
,
pp. 88-94
Persistent link: https://www.econbiz.de/10001632152
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