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~person:"Weed, Mike"
~person:"Harvey, Jean"
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Weed, Mike
Harvey, Jean
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Sage library of tourism, hospitality and leisure
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Journal of operations management
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Operations management ; Vol. 1
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ECONIS (ZBW)
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Crafting service processes : the art and science
Harvey, Jean
-
2019
Family processes -- Jean's coffee mug -- Exploring other sectors: fast food and grocery -- An introduction to professional services -- Financial services; a complex service sector -- Review and conclusion.
Persistent link: https://www.econbiz.de/10012013985
Saved in:
2
Editorial for journal of operations management special issue on "professional service operations management (PSOM)"
Harvey, Jean
;
Heineke, Janelle
;
Lewis, Michael
- In:
Journal of operations management
42/43
(
2016
),
pp. 4-8
Persistent link: https://www.econbiz.de/10011492287
Saved in:
3
Sport and leisure management
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010236935
Saved in:
4
Managing sport and leisure operations
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242105
Saved in:
5
The mixed economy of sport and leisure provision
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242107
Saved in:
6
Dimensions of sport and leisure management
Weed, Mike
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010242108
Saved in:
7
Complex service delivery processes : strategy to operations
Harvey, Jean
-
2010
-
2nd ed
Persistent link: https://www.econbiz.de/10009010392
Saved in:
8
Managing service delivery processes : linking strategy to operations
Harvey, Jean
-
2006
Persistent link: https://www.econbiz.de/10003106518
Saved in:
9
Operations management in professional service organisations : a typology
Harvey, Jean
-
2003
Persistent link: https://www.econbiz.de/10001797860
Saved in:
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