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~type_genre:"Article in journal"
~person:"Patrício, Lia"
~language:"eng"
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Dienstleistung
6
Services
6
Dienstleistungsinnovation
4
Innovation
4
Service innovation
4
Dienstleistungssektor
3
Service industry
3
service design
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transformative service research
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Patrício, Lia
Edvardsson, Bo
15
Witell, Lars
13
Gustafsson, Anders
11
Vargo, Stephen L.
11
Rubalcaba-Bermejo, Luis
10
Kowalkowski, Christian
9
Tronvoll, Bård
9
Jaakkola, Elina
8
Lusch, Robert F.
8
Brown, Stephen Walter
7
Grönroos, Christian
7
Kristensson, Per
7
Parasuraman, A.
7
Benoit, Sabine
6
Berry, Leonard L.
6
Gallouj, Fai͏̈z
6
Gebauer, Heiko
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
McColl-Kennedy, Janet R.
6
Ostrom, Amy L.
6
Voss, Christopher A.
6
Bowen, David E.
5
Finsterwalder, Jörg
5
Hoekman, Bernard M.
5
Paluch, Stefanie
5
Parida, Vinit
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Reynoso, Javier
5
Russell-Bennett, Rebekah
5
Utkarsh
5
Wyszkowska-Kuna, Joanna
5
Aas, Tor Helge
4
Agarwal, Renu
4
Anderson, Laurel
4
Bitner, Mary Jo
4
Brodie, Roderick J.
4
Chen, Ja-Shen
4
Chen, Ja-shen
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Journal of service research : JSR
2
AMS review : official publication of the Academy of Marketing Science
1
Journal of business research : JBR
1
Journal of service theory and practice
1
The service industries journal
1
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ECONIS (ZBW)
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1
The role of meaning in service innovation : a conceptual exploration
Kustrak Korper, Ana
;
Holmlid, Stefan
;
Patrício, Lia
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 179-198
Persistent link: https://www.econbiz.de/10013190876
Saved in:
2
Theories, constructs, and methodologies to study COVID-19 in the service industries
Cambra-Fierro, Jesús
;
Gao, Lily
;
Melero-Polo, Iguácel
; …
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 551-582
Persistent link: https://www.econbiz.de/10013362134
Saved in:
3
Service system transformation through service design : linking analytical dimensions and service design approaches
Koskela-Huotari, Kaisa
;
Patrício, Lia
;
Zhang, Jie
; …
- In:
Journal of business research : JBR
136
(
2021
),
pp. 343-355
Persistent link: https://www.econbiz.de/10012663303
Saved in:
4
A service design approach to healthcare innovation : from decision-making to sense-making and institutional change
Patrício, Lia
;
Teixeira, Jorge Grenha
;
Vink, Josina
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 115-120
Persistent link: https://www.econbiz.de/10012113581
Saved in:
5
Upframing service design and innovation for research impact
Patrício, Lia
;
Gustafsson, Anders
;
Fisk, Raymond P.
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10011855771
Saved in:
6
Service research priorities in a rapidly changing context
Ostrom, Amy L.
;
Parasuraman, A.
;
Bowen, David E.
; …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
Saved in:
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