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~type_genre:"Article in journal"
~person:"Reynoso, Javier"
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Dienstleistung
5
Services
5
Innovation
3
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2
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Dienstleistungsqualität
2
Dienstleistungssektor
2
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Base of the pyramid
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Betriebliche Wertschöpfung
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Reynoso, Javier
Edvardsson, Bo
15
Witell, Lars
13
Gustafsson, Anders
11
Rubalcaba-Bermejo, Luis
11
Vargo, Stephen L.
11
Gallouj, Fai͏̈z
9
Kowalkowski, Christian
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Tronvoll, Bård
9
Jaakkola, Elina
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Lusch, Robert F.
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Grönroos, Christian
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Kristensson, Per
7
Parasuraman, A.
7
Benoit, Sabine
6
Berry, Leonard L.
6
Gebauer, Heiko
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Helkkula, Anu
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Huang, Ming-Hui
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Kindström, Daniel
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McColl-Kennedy, Janet R.
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Ostrom, Amy L.
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Patrício, Lia
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Voss, Christopher A.
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Bowen, David E.
5
Finsterwalder, Jörg
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Hoekman, Bernard M.
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Kleinaltenkamp, Michael
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Paluch, Stefanie
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Parida, Vinit
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Russell-Bennett, Rebekah
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Utkarsh
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Wyszkowska-Kuna, Joanna
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Aas, Tor Helge
4
Agarwal, Renu
4
Anderson, Laurel
4
Bitner, Mary Jo
4
Bonamy, Joël
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Brodie, Roderick J.
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Journal of service management
4
The journal of services marketing
1
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ECONIS (ZBW)
5
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Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
2
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
3
Billions of impoverished people deserve to be better served : a call to action for the service research community
Fisk, Raymond P. P.
;
Anderson, Laurel
;
Bowen, David E.
; …
- In:
Journal of service management
27
(
2016
)
1
,
pp. 43-55
Persistent link: https://www.econbiz.de/10011482155
Saved in:
4
Systems, networks, and ecosystems in service research
Barile, Sergio
;
Lusch, Robert F.
;
Reynoso, Javier
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 652-674
Persistent link: https://www.econbiz.de/10011563728
Saved in:
5
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
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