//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
~person:"Brown, Stephen Walter"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Services"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistung
7
Services
7
Innovation
4
Dienstleistungsqualität
3
Dienstleistungssektor
3
Service industry
3
Service quality
3
Dienstleistungsinnovation
2
Forschung
2
Innovation management
2
Innovationsmanagement
2
Research
2
Service innovation
2
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Business start-up
1
Customer integration
1
Customer service
1
Dienstleistungsmanagement
1
Epistemology
1
Erfolgsfaktor
1
Erkenntnistheorie
1
Interdisciplinary research
1
Interdisziplinäre Forschung
1
International
1
Kundenintegration
1
Kundenservice
1
Ontologie
1
Ontology
1
Pioneering founders
1
Relationship marketing
1
Service community
1
Service management
1
Service research field
1
Service research history
1
Service wisdom
1
Success factor
1
Theorie
1
Theory
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
Collection of articles of several authors
Aufsatz in Zeitschrift
7
Aufsatz im Buch
1
Book section
1
Language
All
English
7
Author
All
Brown, Stephen Walter
Bruhn, Manfred
18
Edvardsson, Bo
16
Vargo, Stephen L.
13
Witell, Lars
13
Corsten, Hans
11
Gustafsson, Anders
11
Rubalcaba-Bermejo, Luis
11
Lusch, Robert F.
10
Gallouj, Fai͏̈z
9
Kowalkowski, Christian
9
Stauss, Bernd
9
Tronvoll, Bård
9
Jaakkola, Elina
8
Kleinaltenkamp, Michael
8
Grönroos, Christian
7
Kristensson, Per
7
McColl-Kennedy, Janet R.
7
Meyer, Anton
7
Parasuraman, A.
7
Patrício, Lia
7
Benoit, Sabine
6
Berry, Leonard L.
6
Gadrey, Jean
6
Gebauer, Heiko
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
Ostrom, Amy L.
6
Pfannstiel, Mario A.
6
Russell-Bennett, Rebekah
6
Sundbo, Jon
6
Voss, Christopher A.
6
Beverungen, Daniel
5
Bowen, David E.
5
Finsterwalder, Jörg
5
Ganz, Walter
5
Giarini, Orio
5
Hadwich, Karsten
5
Hoekman, Bernard M.
5
more ...
less ...
Published in...
All
Business horizons
3
Journal of service management
3
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
2
From goods to great : service innovation in a product-dominant firm
Bettencourt, Lance A.
;
Brown, Stephen Walter
- In:
Business horizons
56
(
2013
)
3
,
pp. 277-283
Persistent link: https://www.econbiz.de/10009757950
Saved in:
3
The secret to true service innovation
Bettencourt, Lance A.
;
Brown, Stephen Walter
;
Sirianni, …
- In:
Business horizons
56
(
2013
)
1
,
pp. 13-22
Persistent link: https://www.econbiz.de/10009706803
Saved in:
4
Shaping, organizing, and rethinking service innovation : a multidimensional framework
Rubalcaba-Bermejo, Luis
;
Michel, Stefan
;
Sundbo, Jon
; …
- In:
Journal of service management
23
(
2012
)
5
,
pp. 696-715
Persistent link: https://www.econbiz.de/10009666540
Saved in:
5
Paradigms in service research
Tronvoll, Bård
;
Brown, Stephen Walter
;
Gremler, Dwayne D.
- In:
Journal of service management
22
(
2011
)
5
,
pp. 560-585
Persistent link: https://www.econbiz.de/10009405818
Saved in:
6
Moving forward and making a difference : research priorities for the science of service
Ostrom, Amy L.
;
Bitner, Mary Jo
;
Brown, Stephen Walter
; …
- In:
Journal of service research : JSR
13
(
2010
)
1
,
pp. 4-36
Persistent link: https://www.econbiz.de/10003959014
Saved in:
7
The service imperative
Bitner, Mary Jo
;
Brown, Stephen Walter
- In:
Business horizons
51
(
2008
)
1
,
pp. 39-46
Persistent link: https://www.econbiz.de/10003708228
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->