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~isPartOf:"International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association"
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Dienstleistungsmanagement
9
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Service Management
3
Service industry
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Business process management
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Business services
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Bar-Lev, Shirly
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Ji, Shaobo
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Kukliansky, Ida
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Nadir, Erez
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Wang, Hai
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
SpringerLink / Bücher
48
Journal of service management
33
International journal of hospitality management
29
Forum Dienstleistungsmanagement
23
Fachhochschule Gelsenkirchen, Institut Arbeit und Technik - Publikationen
19
Journal of service research : JSR
16
International journal of contemporary hospitality management
15
London School of Economics and Political Science - Publications
15
The journal of services marketing
15
Universität Kassel - Fachgebiet Wirtschaftsinformatik: Publikationen
15
International journal of services and operations management
14
Global cases on hospitality industry
13
Springer eBook Collection / Business and Economics
13
Competition in higher education branding and marketing : national and global perspectives
12
Service Value als Werttreiber : Konzepte, Messung und Steuerung
12
Tourism management : research, policies, practice
12
Managing service quality : MSQ ; an international journal
11
Springer eBook Collection
11
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
The Sage handbook of hospitality management
10
Gabler Edition Wissenschaft
9
Journal of retailing and consumer services
9
Lehrbuch
9
Wissenschaft & Praxis
9
Fachhochschule Gelsenkirchen - Institut Arbeit und Technik - Publikationen
8
International journal of quality and service sciences
8
International journal of services technology and management
8
Journal of Service Management
8
Research
8
Service science, management and engineering : education for the 21st Century
8
Services marketing quarterly
8
Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
7
Journal of business research : JBR
7
Kundenintegration : Forum Dienstleistungsmanagement
7
Schriften zum Produktionsmanagement
7
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Handbook of service science ; [Vol. 1]
6
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
6
Harvard business review : HBR
6
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ECONIS (ZBW)
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1
Process frameworks in services offshoring : implementation thoroughness, task complexity, and performance improvement
Balint, Bryon
- In:
International journal of information systems in the …
7
(
2015
)
4
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011336540
Saved in:
2
Towards smart service networks : an interdisciplinary diagnostic framework
Wang, Yan
;
Taher, Yehia
;
Heuvel, Willem-Jan van den
- In:
International journal of information systems in the …
7
(
2015
)
1
,
pp. 38-59
Persistent link: https://www.econbiz.de/10010502742
Saved in:
3
Shared services management : critical factors
Wang, Shouhong
;
Wang, Hai
- In:
International journal of information systems in the …
7
(
2015
)
2
,
pp. 37-53
Persistent link: https://www.econbiz.de/10010490831
Saved in:
4
Research in information technology service management (ITSM) (2000 - 2010) : an overview
Shahsavarani, Narges
;
Ji, Shaobo
- In:
International journal of information systems in the …
6
(
2014
)
4
,
pp. 73-91
Persistent link: https://www.econbiz.de/10010479437
Saved in:
5
An innovative design approach to new service development learning processes
Rozenes, Shai
;
Kukliansky, Ida
- In:
International journal of information systems in the …
6
(
2014
)
4
,
pp. 27-39
Persistent link: https://www.econbiz.de/10010479442
Saved in:
6
Minimizing the risk of shortfall in cash flow for long-term service agreements provision
Gupta, Aparna
;
Lawsirirat, Chaipat
- In:
International journal of information systems in the …
5
(
2013
)
4
,
pp. 72-92
Persistent link: https://www.econbiz.de/10010470251
Saved in:
7
Service management of special care units : lessons learned in manufacturing
Vitner, Gad
;
Bar-Lev, Shirly
;
Nadir, Erez
;
Feldman, …
- In:
International journal of information systems in the …
3
(
2011
)
1
,
pp. 39-51
Persistent link: https://www.econbiz.de/10009127243
Saved in:
8
The architecture of service systems as the framework for the definition of service science scope
Targowski, Andrew
- In:
International journal of information systems in the …
1
(
2009
)
1
,
pp. 54-77
Persistent link: https://www.econbiz.de/10003866472
Saved in:
9
Service science, management, engineering, and design (SSMED) : an emerging discipline - outline & references
Spohrer, Jim
;
Kwan, Stephen K.
- In:
International journal of information systems in the …
1
(
2009
)
3
,
pp. 1-31
Persistent link: https://www.econbiz.de/10003871972
Saved in:
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