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subject:"Service industry"
~subject:"Deutschland"
~isPartOf:"Business process management journal"
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Service industry
Deutschland
Dienstleistungsmarketing
2
Dienstleistungsqualität
2
Dienstleistungssektor
2
Service delivery
2
Service quality
2
Services marketing
2
Beziehungsmarketing
1
Big Data
1
Big data
1
Big data analytics (BDA)
1
Big data maturity level
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Co-creation
1
Customer service
1
Data Mining
1
Data mining
1
Demand-based pricing
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Dienstleistung
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Frontline employee (FLE)
1
Frontline employee typology
1
Kundenservice
1
Preismanagement
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Pricing strategy
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Relationship marketing
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Salespeople
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Service adaptation
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Service blueprinting
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Service companies
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Service customization
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Service marketing
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Service operations
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Service typology
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Services
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Akter, Shahriar
1
Calabrese, Armando
1
De Francesco, Federico
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Motamarri, Sradhi
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Yanamandram, Venkat
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Business process management journal
SpringerLink / Bücher
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
9
Springer eBook Collection / Business and Economics
9
Journal of service research : JSR
8
The journal of services marketing
8
Fokus Dienstleistungsmarketing
7
Gabler Edition Wissenschaft
6
Arbeitspapier / Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
Journal of service management
5
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
5
Services marketing quarterly
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
Advances in services marketing
4
Berichte aus der Betriebswirtschaft
4
Diskussionsbeitrag der Forschungsstelle Bahnmarketing an der Westfälischen Wilhelms-Universität Münster
4
Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
4
Management im Gesundheitswesen : das Lehrbuch für Studium und Praxis
4
Schriften zu Marketing und Management
4
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
4
The service industries journal
4
Wirtschaftswissenschaft
4
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
3
European journal of marketing
3
Europäische Hochschulschriften / 5
3
Hamburger Schriften zur Marketingforschung
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Jahrbuch der Absatz- und Verbrauchsforschung
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of retailing and consumer services
3
Journal of service research
3
Journal of the Academy of Marketing Science
3
Kundenbeziehungen im Dienstleistungsbereich
3
Management im Gesundheitswesen
3
Meffert-Marketing-Edition
3
Wissenschaft & Praxis
3
A Research Agenda for Service Marketing
2
Arbeitsbericht / Institut für Unternehmensführung und Unternehmensforschung, Ruhr-Universität Bochum
2
Basler Schriften zum Marketing
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ECONIS (ZBW)
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Does big data analytics influence frontline employees in services marketing?
Motamarri, Sradhi
;
Akter, Shahriar
;
Yanamandram, Venkat
- In:
Business process management journal
23
(
2017
)
3
,
pp. 623-644
Persistent link: https://www.econbiz.de/10011744797
Saved in:
2
A pricing approach for service companies : service blueprint as a tool of demand-based pricing
Calabrese, Armando
;
De Francesco, Federico
- In:
Business process management journal
20
(
2014
)
6
,
pp. 906-921
Persistent link: https://www.econbiz.de/10010432330
Saved in:
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