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ECONIS (ZBW)
157
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51
The stability of cooperative sourcing coalitions : game theoretical analysis and experiment
Beimborn, Daniel
- In:
Electronic markets : the international journal on …
24
(
2014
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10010337647
Saved in:
52
Factors influencing the shaping of shared services business models : balancing customization and standardization
Joha, Anton
;
Janssen, Marijn
- In:
Strategic outsourcing : an International journal
7
(
2014
)
1
,
pp. 47-65
Persistent link: https://www.econbiz.de/10010351868
Saved in:
53
A glimpse behind a closed door : the long-term investment value of buy-side research and its effect on fund trades and performance
Rebello, Michael J.
;
Wei, Kelsey D.
- In:
Journal of accounting research
52
(
2014
)
3
,
pp. 775-815
Persistent link: https://www.econbiz.de/10010369796
Saved in:
54
Embracing system complexity in a shared service center collaboration
Tomasino, Arthur P.
;
Fedorowicz, Jane
;
Williams, …
- In:
MIS quarterly executive : a research journal devoted to …
13
(
2014
)
2
,
pp. 63-75
Persistent link: https://www.econbiz.de/10010369807
Saved in:
55
Management consultancy and organizational uncertainty the case of internal consultancy
Sturdy, Andrew
;
Wylie, Nick
;
Wright, Christopher
- In:
International studies of management and organization
43
(
2013
)
3
,
pp. 58-73
Persistent link: https://www.econbiz.de/10010205877
Saved in:
56
Towards a typology of structural arrangements for shared services : evidence from the higher education sector
Suraya Miskon
;
Fielt, Erwin
;
Bandara, Wasana
;
Gable, Guy
- In:
Electronic markets : the international journal on …
23
(
2013
)
2
,
pp. 149-162
Persistent link: https://www.econbiz.de/10009750447
Saved in:
57
Exploring the central characteristics of HR shared services : evidence from a critical case study in the Netherlands
Meijerink, Jeroen
;
Bondarouk, Tanya
- In:
The international journal of human resource management
24
(
2013
)
3
,
pp. 487-513
Persistent link: https://www.econbiz.de/10009708982
Saved in:
58
Human resources in the Hungarian shared service centers
Marciniak, Róbert
- In:
Theory, methodology, practice
9
(
2013
)
1
,
pp. 63-70
Persistent link: https://www.econbiz.de/10009742017
Saved in:
59
Shared service centres and the role of the finance function : advancing the Iron Cage?
Seal, Willie B.
;
Herbert, Ian
- In:
Journal of accounting & organizational change
9
(
2013
)
2
,
pp. 188-205
Persistent link: https://www.econbiz.de/10009765562
Saved in:
60
Exploring and comparing HR shared services in subsidiaries of multinational corporations and indigenious organisations in the Netherlands : a strategic response analysis
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Maatman, Marco
- In:
European journal of international management : EJIM
7
(
2013
)
4
,
pp. 469-492
Persistent link: https://www.econbiz.de/10010223343
Saved in:
61
Customer contact employees' commitment to extra-role customer service : the effect of internal service quality perception
Choi, Sunmee
;
Baek, Jihyun
;
Kang, Hayoung
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10010406149
Saved in:
62
Improving the performance of finance and accounting shared service centres
Owens, Andrew
- In:
Journal of payments strategy & systems
7
(
2013
)
3
,
pp. 250-261
Persistent link: https://www.econbiz.de/10010209576
Saved in:
63
Mitigating risks in a shared service relationship : the case of a Malaysian bank
Rozita Amiruddin
;
Aman, Aini
;
Auzair, Sofiah Md
; …
- In:
Qualitative research in accounting & management : QRAM
10
(
2013
)
1
,
pp. 78-93
Persistent link: https://www.econbiz.de/10009730522
Saved in:
64
Shared service centres and management control structure change : exploring the scope and limitations of a transaction cost economics approach
Minnaar, Reinald A.
;
Vosselman, Ed. G. J.
- In:
Journal of accounting & organizational change
9
(
2013
)
1
,
pp. 74-98
Persistent link: https://www.econbiz.de/10009732037
Saved in:
65
Value creation through HR shared services : towards a conceptual framework
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Looise, Jan Kees
- In:
Personnel review : a professional journal reporting new …
42
(
2013
)
2
,
pp. 154-175
Persistent link: https://www.econbiz.de/10009718461
Saved in:
66
Value creation through HR shared services : towards a conceptual framework
Meijerink, Jeroen
;
Bondarouk, Tanya
;
Looise, Jan Kees
- In:
Personnel review : a professional journal reporting new …
42
(
2013
)
1
,
pp. 83-104
Persistent link: https://www.econbiz.de/10009718506
Saved in:
67
Transforming the HR function through outsourced shared services : insights from the public sector
McCracken, Martin
;
MeIvor, Ronan
- In:
The international journal of human resource management
24
(
2013
)
8
,
pp. 1685-1707
Persistent link: https://www.econbiz.de/10009734963
Saved in:
68
Building sustainable internal capacity for quality within a healthcare environment
Schattenkirk, Dale
- In:
The TQM journal : the international review of …
24
(
2012
)
4
,
pp. 374-382
Persistent link: https://www.econbiz.de/10009572763
Saved in:
69
From outsourcing to Cloud computing : evolution of IT services
Dhar, Subhankar
- In:
Management research review
35
(
2012
)
8
,
pp. 664-675
Persistent link: https://www.econbiz.de/10009573305
Saved in:
70
An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009427084
Saved in:
71
Internal service quality within the different Chinese subcultures : a comparison between Taiwan, China, and Singapore
Jeng, Don Jyh-Fu
;
Kuo, Sky Fang-wen
- In:
Service business
6
(
2012
)
4
,
pp. 425-458
Persistent link: https://www.econbiz.de/10009663625
Saved in:
72
Possible sources for progress of the shared service market in Hungary
Marciniak, Róbert
- In:
Theory, methodology, practice
8
(
2012
)
1
,
pp. 41-45
Persistent link: https://www.econbiz.de/10009633913
Saved in:
73
Creating outsourced shared services arrangements : lessons from the public sector
McIvor, Ronan
;
McCracken, Martin
;
McHugh, Marie
- In:
European management journal
29
(
2011
)
6
,
pp. 448-461
Persistent link: https://www.econbiz.de/10009487591
Saved in:
74
Creating a global network of shared service centres for accounting
Lindvall, Jan
;
Iveroth, Einar
- In:
Journal of accounting & organizational change
7
(
2011
)
3
,
pp. 278-305
Persistent link: https://www.econbiz.de/10009491380
Saved in:
75
Internal service quality and job satisfaction synergies for performance improvement : some evidence from a B2B environment
Pantouvakis, Angelos
- In:
Journal of targeting, measurement and analysis for marketing
19
(
2011
)
1
,
pp. 11-22
Persistent link: https://www.econbiz.de/10009233567
Saved in:
76
User-perceived availability of priority shared protection systems
Ozaki, Hirokazu
;
Kara, Atsushi
;
Cheng, Zixue
- In:
International journal of quality & reliability management
28
(
2011
)
1
,
pp. 95-108
Persistent link: https://www.econbiz.de/10008991359
Saved in:
77
Internal consultants : why do clients use them and for what benefits?
Grima, François
;
Trépo, Georges X.
- In:
European management journal
29
(
2011
)
2
,
pp. 144-154
Persistent link: https://www.econbiz.de/10009125208
Saved in:
78
HR transformation and shared services : adoption and adaptation in Swedish organisations
Boglind, Anders
;
Hällstén, Freddy
;
Thailander, Per
- In:
Personnel review : a professional journal reporting new …
40
(
2011
)
5
,
pp. 570-588
Persistent link: https://www.econbiz.de/10009377390
Saved in:
79
Managing internal consulting units : challenges and practices
Ejenãs, Markus
;
Werr, Andreas
- In:
SAM advanced management journal : amj
76
(
2011
)
2
,
pp. 14-22
Persistent link: https://www.econbiz.de/10009270073
Saved in:
80
Rollenwechsel : vom CIO zum CSO
Huppertz, Paul G.
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
3
(
2011
)
6
,
pp. 38-44
Persistent link: https://www.econbiz.de/10009405880
Saved in:
81
Grenzen der Auskunfts- und Belegpflicht in der D&O Versicherung
Herdter, Fabian
- In:
Zeitschrift für die gesamte Versicherungswissenschaft …
100
(
2011
)
5
,
pp. 655-667
Persistent link: https://www.econbiz.de/10009407433
Saved in:
82
Perceptions of management accounting services
Walker, Kenton B.
;
Fleischman, Gary M.
;
Johnson, Eric N.
- In:
Global journal of business research : GJBR
5
(
2011
)
1
,
pp. 111-123
Persistent link: https://www.econbiz.de/10008810495
Saved in:
83
Shared service centers and professional employability
Rothwell, A. T.
;
Herbert, I. P.
- In:
Journal of vocational behavior
79
(
2011
)
1
,
pp. 241-252
Persistent link: https://www.econbiz.de/10009242231
Saved in:
84
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal
;
Eid, Riyad
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
Saved in:
85
Beyond Delivery Excellence : ein Konzept zur strategischen Positionierung interner IT-Dienstleister
Neumann, Markus
;
Hohler, Bernd
;
Breitner, Michael H.
- In:
HMD : Praxis der Wirtschaftsinformatik
47
(
2010
)
275
,
pp. 85-93
Persistent link: https://www.econbiz.de/10008668062
Saved in:
86
Service-Level-Management-Software : IT-Lösungen
Matt, Christian
- In:
Controlling & management review : Zeitschrift für …
54
(
2010
)
3
,
pp. 143-145
Persistent link: https://www.econbiz.de/10003975415
Saved in:
87
Organisation des Finanzwesens : zwischen Dienstleistungsfunktion und hoheitlichen Aufgaben
Göseke, Christian
- In:
Controlling & Management review / Sonderheft : ZfCM : …
(
2010
)
2
,
pp. 57-59
Persistent link: https://www.econbiz.de/10003983163
Saved in:
88
Interne Serviceorientierung zur Schaffung von Wert für den internen Kunden
Georgi, Dominik
- In:
Die Unternehmung : Swiss journal of business research …
64
(
2010
)
1
,
pp. 10-25
Persistent link: https://www.econbiz.de/10003955166
Saved in:
89
Die organisatorische Gestaltung interner Dienstleistungen durch Serviceorientierte Unternehmensstrukturen
Haller, Sabine
;
Klinski, Sebastian von
- In:
Die Unternehmung : Swiss journal of business research …
64
(
2010
)
1
,
pp. 26-42
Persistent link: https://www.econbiz.de/10003955172
Saved in:
90
Organisations- und Strategieberatung aus eigener Hand : interne Beratung im deutschsprachigen Raum
Krizanits, Joana
- In:
Organisationsentwicklung : Zeitschrift für …
29
(
2010
)
2
,
pp. 4-12
Persistent link: https://www.econbiz.de/10003956855
Saved in:
91
Inhouse Consulting als Motor des Wandels : eine Bestandsaufnahme
Richter, Ansgar
;
Wendlandt, Vera
- In:
Organisationsentwicklung : Zeitschrift für …
29
(
2010
)
2
,
pp. 14-19
Persistent link: https://www.econbiz.de/10003956856
Saved in:
92
Das Selbstbild interner Organisationsberater : Resultate einer explorativen Feldforschung
Mulder, Florus
- In:
Organisationsentwicklung : Zeitschrift für …
29
(
2010
)
2
,
pp. 21-25
Persistent link: https://www.econbiz.de/10003956857
Saved in:
93
Interne Organisationsberatung in der Automobilzulieferindustrie : wie Beratung intern organisiert, gestaltet und wirksam wird
Freudling, Christian
;
Lang, Matthias
- In:
Organisationsentwicklung : Zeitschrift für …
29
(
2010
)
2
,
pp. 27-36
Persistent link: https://www.econbiz.de/10003956858
Saved in:
94
Inhouse Consultants : ein ungekämmter Erfahrungsbericht und unfrisierte Reflexionen
Böning, Uwe
- In:
Organisationsentwicklung : Zeitschrift für …
29
(
2010
)
2
,
pp. 38-43
Persistent link: https://www.econbiz.de/10003956859
Saved in:
95
Examining the relationship between internal service quality aand its dimensions, and internal customer satisfaction
Jun, Minjoon
;
Cai, Shaohan
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10003957191
Saved in:
96
Implications of service processes outsourcing on firm value
Lee, Ruby P.
;
Kim, Daekwan
- In:
Industrial marketing management : the international …
39
(
2010
)
5
,
pp. 853-861
Persistent link: https://www.econbiz.de/10008737499
Saved in:
97
Impact of Internal Open Source Development on Reuse: Participatory Reuse in Action
Vitharana, Padmal
;
King, Julie
;
Chapman, Helena Shih
- In:
Journal of management information systems : JMIS
27
(
2010/11
)
2
,
pp. 277-304
Persistent link: https://www.econbiz.de/10008748191
Saved in:
98
Services aus Geschäftsanforderungen ableiten
Hanschke, Inge
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
2
(
2010
)
6
,
pp. 50-54
Persistent link: https://www.econbiz.de/10008749627
Saved in:
99
Das Value-Adding-Controlling-Concept : der Wertbeitrag der Controllingorganisation zum Unternehmenserfolg
Unrein, Daniel
- In:
Controlling & management review : Zeitschrift für …
54
(
2010
)
4
,
pp. 251-256
Persistent link: https://www.econbiz.de/10003994713
Saved in:
100
Cloud Computing in der öffentlichen Verwaltung?
Schulz, Sönke E.
- In:
Verwaltung & Management : VM ; Zeitschrift für moderne …
16
(
2010
)
1
,
pp. 36-41
Persistent link: https://www.econbiz.de/10003935526
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