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subject:"Service quality"
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Service quality
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Speech processing
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Bartsch, Silke
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Beiträge zum 16. Interuniversitären Doktorandenseminar Wirtschaftsinformatik (IDS 2012)
1
E-marketing in developed and developing countries : emerging practices
1
Kundenintegration : Forum Dienstleistungsmanagement
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ECONIS (ZBW)
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Discovering opinions from customers' unstructured textual reviews written in different natural languages
Žižka, Jan
;
Dařena, František
- In:
E-marketing in developed and developing countries : …
,
(pp. 137-159)
.
2013
Persistent link: https://www.econbiz.de/10009775768
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2
Mehrstufige Modelle stimmlicher Merkmale zur automatischen KI-basierten Bewertung von Callcenter-Gesprächen : Abstract
Walter, Mathias
- In:
Beiträge zum 16. Interuniversitären …
,
(pp. 63)
.
2012
Persistent link: https://www.econbiz.de/10009712864
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3
Qualitätstreiber für telefonbasierte Self-Services : theoretische und explorative Analyse zur Identifikation relevanter Qualitätstreiber aus Kundenperspektive
Bartsch, Silke
;
Fuchs, Sabine
;
Meyer, Anton
- In:
Kundenintegration : Forum Dienstleistungsmanagement
,
(pp. 525-553)
.
2009
Persistent link: https://www.econbiz.de/10003808740
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