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~isPartOf:"International journal of bank marketing"
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Konsumentenverhalten
Bank
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Consumer behaviour
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Dienstleistungsqualität
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Service quality
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Switching behaviour
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Wechselverhalten
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Antecedents of behaviour
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Beziehungsmarketing
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Corporate reputation
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Critical switching incidents
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Customer satisfaction
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Firmenimage
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Kundenzufriedenheit
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Personal banking
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Privatkundengeschäft
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Relationship marketing
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Reputation
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International journal of bank marketing
Information economics and policy : IEP
8
Journal of retailing and consumer services
7
Journal of business research : JBR
6
The service industries journal
6
International journal of industrial organization
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
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CESifo working papers
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Journal of marketing research : JMR
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Managing service quality : MSQ ; an international journal
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The journal of services marketing
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Bank of England Working Paper
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Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
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Discussion paper / Centre for Economic Policy Research
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Gabler Edition Wissenschaft
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International journal of business information systems : IJBIS
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International journal of hospitality management
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Inventi impact: retailing & consumer services
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Journal of consumer behaviour : an international research review
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of industry, competition and trade
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Journal of retailing
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Journal of service management
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Marketing letters : a journal of research in marketing
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Marketing science
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Working paper / National Bureau of Economic Research, Inc.
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Asia Pacific journal of marketing and logistics
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DICE discussion paper
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Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
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Economics letters
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Essays in industrial organization and asset allocation
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European Sport management quarterly : ESMQ
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Global business review
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Information systems management
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Information systems research : ISR
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International journal of contemporary hospitality management
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International journal of production economics
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The effects of the theory of planned behaviour on the switching propensity of retail banking customers at different critical switching incidents
Georgiou, Maria
;
Daskou, Sofia
;
Anastasiou, Athanasios
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1872-1898
Persistent link: https://www.econbiz.de/10014470748
Saved in:
2
Bank's service failures and bank customers' switching behavior : does bank reputation matter?
Zhao, Cong
;
Noman, Abu Hanifa Md.
;
Hassan, M. Kabir
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 550-571
Persistent link: https://www.econbiz.de/10014267105
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