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~subject:"E-commerce"
~subject:"Online-Handel"
~person:"Al-nassar, Bilal Ali Yaseen"
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E-commerce
Online-Handel
Innovation adoption
3
Innovationsakzeptanz
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TAM
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technology acceptance model
3
Beziehungsmarketing
2
Customer satisfaction
2
Dienstleistungsqualität
2
Electronic Commerce
2
Jordan
2
Jordanien
2
Kundenzufriedenheit
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Mobile communications
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Mobilkommunikation
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Relationship marketing
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Service quality
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e-CRM performance
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e-customer relationship management
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CPOE
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Confidence
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Consumer behaviour
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Customer service
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Data protection
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Datenschutz
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EOU
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ESQ
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FIC
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Hospital
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Konsumentenverhalten
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Krankenhaus
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Market entry
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Markteintritt
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Mobile phone
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computerised physician order entry
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customer commitment
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Al-nassar, Bilal Ali Yaseen
Dennis, Charles
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Shen, Jia
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Ahmed, Zafar U.
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International journal of electronic customer relationship management : IJECRM
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ECONIS (ZBW)
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The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
2
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
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