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~person:"Quach, Sara"
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Digitale Dienste
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Internet
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Quach, Sara
Jain, Rekha
15
Majumdar, Sumit Kumar
14
Whalley, Jason
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Sidak, J. Gregory
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Valletti, Tommaso M.
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Aeron, Prageet
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Cambini, Carlo
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Gerpott, Torsten J.
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Bohlin, Erik
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Röller, Lars-Hendrik
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Xu, Lixin Colin
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Banwet, D. K.
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Clifton, Judith
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Foros, Øystein
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Geradin, Damien
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Gort, Michael
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Grajek, Michał
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Journal of retailing and consumer services
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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ECONIS (ZBW)
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
3
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
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