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type:"article"
~subject:"Systemtheorie"
~person:"Lusch, Robert F."
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Lusch, Robert F.
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International journal of quality and service sciences
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Journal of service management
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Systems, networks, and ecosystems in service research
Barile, Sergio
;
Lusch, Robert F.
;
Reynoso, Javier
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 652-674
Persistent link: https://www.econbiz.de/10011563728
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2
Transitioning from service management to service-dominant logic : observations and recommendations
Gummesson, Evert
;
Lusch, Robert F.
;
Vargo, Stephen L.
- In:
International journal of quality and service sciences
2
(
2010
)
1
,
pp. 8-22
Persistent link: https://www.econbiz.de/10003969017
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