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person:"Furterer, Sandra L."
~subject:"Quality management"
~type:"article"
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3
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Furterer, Sandra L.
Antony, Jiju
112
Devadasan, S. R.
60
Shahin, Arash
32
Cudney, Elizabeth A.
28
Sampaio, Paulo
28
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Lean Six Sigma in service : applications and case studies
6
Lean systems : applications and case studies in manufacturing, service, and healthcare
3
The TQM journal : the international review of organizational improvement
3
Total quality management & business excellence
3
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ECONIS (ZBW)
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1
Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
Saved in:
2
Analysing 20 years of the TQM&BE journal : a bibliometric approach
Singh, Navjit
;
Kapur, Bharti
;
Antony, Jiju
;
Cudney, …
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1703-1718
Persistent link: https://www.econbiz.de/10014369720
Saved in:
3
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
Saved in:
4
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption : a conceptual framework
Hundal, Gaganpreet Singh
;
Thiyagarajan, Senthilkumar
; …
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1913-1931
Persistent link: https://www.econbiz.de/10013482821
Saved in:
5
Uncovering inefficiencies in the workers' compensation industry using Lean methodology
Taha, Omar
;
Mazzuchi, Thomas A.
;
Sarkani, Shahram
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1057-1075
Persistent link: https://www.econbiz.de/10013537679
Saved in:
6
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
Saved in:
7
Financial services improvement in a city government : a Lean Six Sigma case study
Furterer, Sandra L.
- In:
Lean systems : applications and case studies in …
,
(pp. 377-407)
.
2014
Persistent link: https://www.econbiz.de/10010200733
Saved in:
8
Sunshine high school discipline process improvement : a Lean Six Sigma case study
Bernardinez, Marcela
;
Buradha, Khalid
;
Cochie, Kevin S.
; …
- In:
Lean systems : applications and case studies in …
,
(pp. 315-376)
.
2014
Persistent link: https://www.econbiz.de/10010200734
Saved in:
9
Lean Six Sigma roadmap overview
Furterer, Sandra L.
- In:
Lean systems : applications and case studies in …
,
(pp. 9-62)
.
2014
Persistent link: https://www.econbiz.de/10010200759
Saved in:
10
Lean six sigma roadmap overview
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 11-60)
.
2009
Persistent link: https://www.econbiz.de/10003932783
Saved in:
11
Design for six sigma roadmap overview
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 61-71)
.
2009
Persistent link: https://www.econbiz.de/10003932811
Saved in:
12
Sunshine high school discipline process improvement : a lean six sigma case study
Bernardinez, Marcela
;
Buradha, Khalid
;
Cochie, Kevin
; …
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 73-153)
.
2009
Persistent link: https://www.econbiz.de/10003932815
Saved in:
13
Industrial distribution and logistics (IDIS) program recruiting process design : a lean six sigma case study
Hussion, Blake
;
McMurray, Stefan
;
Rowe, Parker
;
Smith, Matt
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 207-252)
.
2009
Persistent link: https://www.econbiz.de/10003932838
Saved in:
14
Project charter review process design : a design for six sigma case study
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 385-430)
.
2009
Persistent link: https://www.econbiz.de/10003932896
Saved in:
15
Assessing lean six sigma project success : a case study apllying a lean six sigma post project assessment strategy
Furterer, Sandra L.
- In:
Lean Six Sigma in service : applications and case studies
,
(pp. 431-450)
.
2009
Persistent link: https://www.econbiz.de/10003932899
Saved in:
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