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Tourism employees
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Tourismusberufe
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Bonn, Mark Andrew
Karatepe, Osman M.
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International journal of contemporary hospitality management
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International journal of hospitality management
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Tourism management : research, policies, practice
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ECONIS (ZBW)
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Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention : the moderating roles of perceived organizational support and competitive psyc...
Li, Jun
;
Bonn, Mark Andrew
;
Ye, Ben Haobin
- In:
Tourism management : research, policies, practice
73
(
2019
),
pp. 172-181
Persistent link: https://www.econbiz.de/10012004926
Saved in:
2
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
Saved in:
3
Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
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