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subject:"Destinationsmanagement"
~subject:"Hospitality industry"
~person:"Kim, Hyunsu"
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Destinationsmanagement
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Kim, Hyunsu
Law, Chun Hung Roberts
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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ECONIS (ZBW)
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The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
2
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda
So, Kevin Kam Fung
;
Li, Xiang
;
Kim, Hyunsu
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 178-200
Persistent link: https://www.econbiz.de/10012201140
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