//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Homburg, Christian"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Verbraucherforschung"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
42
Konsumentenverhalten
42
Beziehungsmarketing
11
Relationship marketing
11
Theorie
11
Theory
11
Preis
10
Price
10
Marketing management
8
Marketingmanagement
8
Deutschland
7
Germany
7
Market research
7
Marktforschung
7
Kundenzufriedenheit
6
Preismanagement
6
Pricing strategy
6
Lieferantenmanagement
5
Supplier relationship management
5
B-to-B-Marketing
4
Business-to-business marketing
4
Information behaviour
4
Informationsverhalten
4
Verbraucherverhalten
4
Beschwerdemanagement
3
Brand management
3
Complaint management
3
Conjoint analysis
3
Conjoint-Analyse
3
Erfolgsfaktor
3
Markenführung
3
Produktentwicklung
3
Success factor
3
Behavioral economics
2
Brand
2
Controlling
2
Distribution channel
2
Experiment
2
Industrial goods
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Language
All
English
5
German
1
Author
All
Homburg, Christian
Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Söderlund, Magnus
12
Prybutok, Victor R.
11
Wu, Luorong
11
Barnes, Donald C.
10
Gustafsson, Anders
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Ahn, Jiseon
9
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Liu, Chih-Hsing
9
Muskat, Birgit
9
Qu, Hailin
9
Ryu, Kisang
9
Sreejesh, S.
9
Verhoef, Peter C.
9
Xu, Xun
9
Yu, Jongsik
9
Ali, Faizan
8
Gursoy, Dogan
8
Huber, Frank
8
more ...
less ...
Published in...
All
Journal of the Academy of Marketing Science
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Journal of business research : JBR
1
Psychology & marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer experience management : toward implementing an evolving marketing concept
Homburg, Christian
;
Jozic, Danijel
;
Kuehnl, Christina
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 377-401
Persistent link: https://www.econbiz.de/10011684998
Saved in:
2
Delusive perception : antecedents and consequences of salespeople's misperception of customer commitment
Homburg, Christian
;
Bornemann, Torsten
;
Kretzer, Max
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10010345196
Saved in:
3
Internal and external price search in industrial buying : the moderating role of customer satisfaction
Homburg, Christian
;
Allmann, Jan
;
Klarmann, Martin
- In:
Journal of business research : JBR
67
(
2014
)
8
,
pp. 1581-1588
Persistent link: https://www.econbiz.de/10010379260
Saved in:
4
Customer satisfaction and elapsed time since purchase as drivers of price knowledge
Homburg, Christian
;
Koschate-Fischer, Nicole
;
Wiegner, …
- In:
Psychology & marketing
29
(
2012
)
2
,
pp. 76-86
Persistent link: https://www.econbiz.de/10009504549
Saved in:
5
How organizational complaint handling: drives customer loyalty : an analysis of the mechanistic and the organic approach
Homburg, Christian
;
Fürst, Andreas
-
2005
Persistent link: https://www.econbiz.de/10002897805
Saved in:
6
Do satisfied customers really pay more? : a study of the relationship between customer satisfaction and willingness to pay
Homburg, Christian
;
Koschate, Nicole
;
Hoyer, Wayne D.
-
2004
Persistent link: https://www.econbiz.de/10002758671
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->