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~institution:"Brandenburgische Technische Universität Cottbus-Senftenberg"
~institution:"Books on Demand GmbH <Norderstedt>"
~person:"Botsis, Dionysios"
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Dienstleistungsqualität und Kundenzufriedenheit : eine empirische Untersuchung im Retail Banking
Botsis, Dionysios
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2016
Persistent link: https://www.econbiz.de/10011495433
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