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Search: subject_exact:"Verkäuferinnen"
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Salespeople
21
Verkaufspersonal
21
Beziehungsmarketing
7
Relationship marketing
7
Selling
6
Verkauf
6
Ambidextrous organization
4
Arbeitsverhalten
4
Arbeitszufriedenheit
4
Customer satisfaction
4
Customer service
4
Dienstleistungsqualität
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Organisationale Ambidextrie
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frontline employees
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Performance measurement
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ambidexterity
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Rapp, Adam
3
Ahearne, Michael
2
Baker, Thomas L.
2
Hartmann, Nathaniel N.
2
Locander, David A.
2
Locander, William B.
2
Agnihotri, Raj
1
Amyx, Douglas
1
Andzulis, James
1
Borgh, Michel van der
1
Brown, Barron W.
1
Comer, Lucette B.
1
Crawford, John C.
1
Doong, Her-Sen
1
Dubinsky, Alan J.
1
Dunipace, Richard A.
1
Eisingerich, Andreas B
1
Fehl, Amy Greiner
1
Fennell, Patrick B.
1
Friend, Scott B.
1
Gilley, Ann
1
Good, Valerie
1
Hall, Ashley
1
Hall, Kristina K. Lindsey
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Hall, Zachary
1
Herzog, Walter
1
Holt, Spencer
1
Hughes, Douglas E.
1
Inyang, Aniefre Eddie
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Iyer, Rajesh
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Jaramillo, Fernando
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Jarrell, Larry
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Johlke, Mark C.
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Johnson, Jeff S.
1
LaBrecque, Alexander C.
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Lee, Sanghyun
1
Lin, Yu-Ting
1
Locander, Jennifer A.
1
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Journal of managerial issues : JMI
Journal of service research
The journal of personal selling & sales management : JPSSM
152
Industrial marketing management : the international journal for industrial and high-tech firms
150
Journal of business research : JBR
107
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
32
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Psychology & marketing
14
Journal of marketing theory and practice : JMTP
13
Journal of service research : JSR
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Marketing letters : a journal of research in marketing
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of strategic marketing
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
21
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1
Do customer discounts affect frontline employees?
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Herzog, Walter
- In:
Journal of service research
24
(
2021
)
3
,
pp. 390-404
Persistent link: https://www.econbiz.de/10012592945
Saved in:
2
Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
Saved in:
3
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
4
Examining the antecedents and outcomes of salesperson bottom line mentality and Lone Wolf Tendencies
Brown, Barron W.
;
Locander, David A.
;
Locander, Jennifer A.
- In:
Journal of managerial issues : JMI
35
(
2023
)
1
,
pp. 48-72
Persistent link: https://www.econbiz.de/10014248592
Saved in:
5
Avatar design of virtual salespeople : mitigation of recommendation conflicts
Lin, Yu-Ting
;
Doong, Her-Sen
;
Eisingerich, Andreas B
- In:
Journal of service research
24
(
2021
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10012426782
Saved in:
6
Ethical climate at the frontline : a meta-analytic evaluation
Friend, Scott B.
;
Jaramillo, Fernando
;
Johnson, Jeff S.
- In:
Journal of service research
23
(
2020
)
2
,
pp. 116-138
Persistent link: https://www.econbiz.de/10012216500
Saved in:
7
A meta-analysis of frontline employees' role behavior and the moderating effects of national culture
Schepers, Jeroen J.L.
;
Borgh, Michel van der
- In:
Journal of service research
23
(
2020
)
3
,
pp. 255-280
Persistent link: https://www.econbiz.de/10012265752
Saved in:
8
Antecedents and outcomes of salesperson internal customer mind-set
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Journal of managerial issues : JMI
32
(
2020
)
3
,
pp. 318-333
Persistent link: https://www.econbiz.de/10012302273
Saved in:
9
Special issue: the interface of service and sales
Rapp, Adam
(
ed.
);
Baker, Thomas L.
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012183536
Saved in:
10
The intersection of service and sales : the increased importance of ambidexterity
Rapp, Adam
;
Baker, Thomas L.
;
Hartmann, Nathaniel N.
; …
- In:
Journal of service research
23
(
2020
)
1
,
pp. 8-12
Persistent link: https://www.econbiz.de/10012183566
Saved in:
11
When sales becomes service : the evolution of the professional selling role and an organic model of frontline ambidexterity
Hughes, Douglas E.
;
Ogilvie, Jessica L.
- In:
Journal of service research
23
(
2020
)
1
,
pp. 22-32
Persistent link: https://www.econbiz.de/10012183577
Saved in:
12
The ambidextrous sales force : aligning salesperson polychronicity and selling contexts for sales-service behaviors and customer value
Mullins, Ryan
;
Agnihotri, Raj
;
Hall, Zachary
- In:
Journal of service research
23
(
2020
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10012183583
Saved in:
13
Is seeing eye to eye always beneficial? : how and when (dis)agreement on service climate influences store turnover and sales performance
Tremblay, Michel
- In:
Journal of service research
23
(
2020
)
1
,
pp. 70-86
Persistent link: https://www.econbiz.de/10012183604
Saved in:
14
Firm actions to develop an ambidextrous sales force
Panagopoulos, Nikolaos G.
;
Rapp, Adam
;
Pimentel, Michael A.
- In:
Journal of service research
23
(
2020
)
1
,
pp. 87-104
Persistent link: https://www.econbiz.de/10012183607
Saved in:
15
Essential components of leadership development programs
Holt, Spencer
;
Hall, Ashley
;
Gilley, Ann
- In:
Journal of managerial issues : JMI
30
(
2018
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011936798
Saved in:
16
The mediating role of sales department innovation orientation on creative selling
Locander, David A.
;
Weinberg, Frankie J.
;
Locander, …
- In:
Journal of managerial issues : JMI
30
(
2018
)
4
,
pp. 463-482
Persistent link: https://www.econbiz.de/10011966887
Saved in:
17
The influence of salesperson depression, low performance, and emotional exhaustion on negative organizational deviance
Amyx, Douglas
;
Jarrell, Larry
- In:
Journal of managerial issues : JMI
28
(
2016
)
3/4
,
pp. 127-144
Persistent link: https://www.econbiz.de/10011592967
Saved in:
18
The buffering effects of salesperson service behaviors on customer loyalty after service failure and recovery
Inyang, Aniefre Eddie
- In:
Journal of managerial issues : JMI
27
(
2015
)
1/4
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011430594
Saved in:
19
Does salesperson perception of the firm-level of market orientation influence sales behavior and performance attributions?
Shoemaker, Mary E.
;
Pelham, Alfred M.
- In:
Journal of managerial issues : JMI
25
(
2013
)
4
,
pp. 381-400
Persistent link: https://www.econbiz.de/10010358080
Saved in:
20
Factors influence the exit intentions of manufacturers' agents
Crawford, John C.
;
Thompsen, Kenneth N.
;
Dunipace, …
- In:
Journal of managerial issues : JMI
23
(
2011
)
4
,
pp. 465-490
Persistent link: https://www.econbiz.de/10009522534
Saved in:
21
The role of emotion in the relationship between customers and automobile salespeople
Lee, Sanghyun
;
Comer, Lucette B.
;
Dubinsky, Alan J.
; …
- In:
Journal of managerial issues : JMI
23
(
2011
)
2
,
pp. 206-226
Persistent link: https://www.econbiz.de/10009295386
Saved in:
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