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subject:"Customer satisfaction"
~isPartOf:"Journal of marketing"
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Customer satisfaction
Salespeople
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Beziehungsmarketing
11
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Journal of marketing
The journal of personal selling & sales management : JPSSM
11
Journal of the Academy of Marketing Science
10
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of retailing and consumer services
9
The journal of business & industrial marketing
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The service industries journal
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Journal of business research : JBR
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Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of service research : JSR
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The journal of services marketing
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Asia Pacific journal of marketing and logistics
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International journal of retail & distribution management
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Psychology & marketing
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Three essays on success factors of digital and non-digital services
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Asia-Pacific journal of management research and innovation : APJMRI
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Contemporary issues in business economics and finance
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Cornell hospitality quarterly : CQ
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Die Betriebswirtschaft : DBW
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Diskussionspapiere des Lehrstuhls für Personal und Unternehmensführung
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E-marketing in developed and developing countries : emerging practices
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European journal of marketing
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How and when does customer orientation influence frontline employee job outcomes? : a meta-analytic evaluation
Zablah, Alex R.
;
Franke, George R.
;
Brown, Tom
; …
- In:
Journal of marketing
76
(
2012
)
3
,
pp. 21-40
Persistent link: https://www.econbiz.de/10009778042
Saved in:
2
Implementing the marketing concept at the employee-customer interface : the role of customer need knowledge
Homburg, Christian
;
Wieseke, Jan
;
Bornemann, Torsten
- In:
Journal of marketing
73
(
2009
)
4
,
pp. 64-81
Persistent link: https://www.econbiz.de/10003860862
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