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subject:"Dienstleistungsqualität"
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Search: subject_exact:"Wartezeit"
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Dienstleistungsqualität
Wartezeit
425
Unternehmensforschung
322
Waiting time
67
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29
Warteschlangentheorie
23
Queueing theory
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Consumer behaviour
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Dienstleistung
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Journal of consumer behaviour : an international research review
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ECONIS (ZBW)
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Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
2
Customer's perceived value of waiting time for service events
Lin, Yu-Tse
;
Xia, Kang-Ning
;
Bei, Lien-ti
- In:
Journal of consumer behaviour : an international …
14
(
2015
)
1
,
pp. 28-40
Persistent link: https://www.econbiz.de/10011294152
Saved in:
3
Do mergers benefit patients in underperforming administrations? : lessons from area health service amalgamation
Johar, Meliyanni
;
Savage, Elizabeth
- In:
The economic record : er
90
(
2014
)
291
,
pp. 526-535
Persistent link: https://www.econbiz.de/10010470050
Saved in:
4
The impact of a waiting-time threshold in overflow systems with impatient customers
Stolletz, Raik
;
Manitz, Michael
- In:
Omega : the international journal of management science
41
(
2013
)
2
,
pp. 280-286
Persistent link: https://www.econbiz.de/10009682182
Saved in:
5
Effizienzreserven, Wettbewerbspotenziale und Selektionsaktivitäten im deutschen Gesundheitswesen : neue empirische Erkenntnisse
Wübker, Ansgar
-
2009
Persistent link: https://www.econbiz.de/10003858380
Saved in:
6
Performance signals in the public sector : the case of health care
Gravelle, Hugh
;
Smith, Peter
;
Xavier, Ana
- In:
Oxford economic papers
55
(
2003
)
1
,
pp. 81-103
Persistent link: https://www.econbiz.de/10001723817
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